Jacquish Callaham
BUFFALO,NY
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired client. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
18
18
years of professional experience
Work History
Cashier
Family Dollar
Buffalo, NY
11.2021 - Current
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Monitored self-checkout systems and provided assistance or intervention where required.
PCA
Amazing Home Care
The Bronx, NY
10.2020 - Current
- Helped clients manage money, pay bills and shop for groceries or personal items
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Phlebotomist
Our Lady of Peace Hospital
Lewiston, NY
02.2024 - 09.2024
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Calibrated equipment according to manufacturer specifications.
- Ensured compliance with federal regulations governing laboratory procedures.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Performed quality control tests on collected specimens.
PCA
All Metro Health Care Agency
Buffalo, NY
01.2019 - 01.2020
- Helped clients manage money, pay bills and shop for groceries or personal items
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
CNA
ECMCC
Alden, NY
06.2006 - 10.2011
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Obtained client medical history, medication information, symptoms and allergies.
Education
Phlebotmist - Phlebotomy
Trocaire College
Buffalo, NYCNA - CNA
EOP
Buffalo, NYSkills
- Pricing and Markdowns
- Product Location
- Cooperative Attitude
- Cleaning and Sanitizing
- Medical Equipment Transport
- Critical Thinking
- Equipment Disinfection and Sterilization
- Patient Relations
- General Housekeeping
- Emergency Procedures
- ID Verification
- Customer Service
- Returns processing
- Cash Register Operation
- Venipuncture
- Data Entry
- Blood collection
- Infection Control
- Paperwork Processing
- Specimen Preparation
- Health Education
- Patient Care
- HIPAA
- Patient support
- Diagnostic Testing
- Quality Control
Timeline
Phlebotomist
Our Lady of Peace Hospital
02.2024 - 09.2024
Cashier
Family Dollar
11.2021 - Current
PCA
Amazing Home Care
10.2020 - Current
PCA
All Metro Health Care Agency
01.2019 - 01.2020
CNA
ECMCC
06.2006 - 10.2011
Phlebotmist - Phlebotomy
Trocaire College
CNA - CNA
EOP