Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquitta Major

Augusta,GA

Summary

Dedicated cashier and stocker experienced in managing customer relationships and ensuring inventory accuracy. Known for effective communication, attention to detail, and problem-solving skills, ready to contribute to a dynamic team environment.

Overview

17
17
years of professional experience

Work History

Cashier/Stocker

Royal Wine and Beverage
Augusta, Georgia
10.2025 - 01.2026
  • Process sales: Operate the cash register or point-of-sale (POS) system to handle cash, credit, debit, and mobile payments.
  • Verify age: Check customer IDs strictly to follow local and state alcohol laws.
  • Assisted buyers by greeting shoppers, answering product questions, and recommending wine, beer, or liquor to enhance customer satisfaction.
  • Balanced drawers by counting and reconciling cash at shift start and end, ensuring accurate cash handling. [1, 2, 3]

Ensured optimal product placement to enhance customer shopping experience.

  • Replenished inventory by restocking shelves, displays, and cold coolers with fresh products, maintaining product availability.
  • Rotate stock: Check expiration dates and rotate older stock forward to keep products fresh.
  • Build displays: Set up promotional signs, seasonal floor displays, and price tags. [1, 2, 3]

Prioritized maintenance and safety to promote store cleanliness and customer safety.

  • Keep it clean: Sweep floors, dust bottles and shelves, and wipe down counters.
  • Manage safety: Handle spills and broken glass safely according to store protocol.
  • Prevent loss: Monitor the sales floor and report suspicious activity to management. [1, 2]

Server

Waffle House Restaurant
Augusta, Georgia
04.2025 - 09.2025
  • Greeted diners warmly, presented menus, and provided detailed explanations of daily specials and ingredients.
  • Order Management: Take accurate food and beverage orders and input them into the Point-of-Sale (POS) system.
  • Delivered food and drinks to tables promptly and safely, enhancing guest experience.: Carry food and drinks from the kitchen and bar to tables promptly and safely.
  • Table Maintenance: Check in on guests during the meal, pre-bus finished plates, and clear or reset tables.
  • Payment Processing: Total bills, process cash or credit card transactions, and handle change or receipts.
  • Executed cleaning tasks and restocked supplies to maintain operational efficiency.: Restock station supplies, roll silverware, and complete opening or closing cleaning tasks. [1, 2, 3, 4, 5, 6]

Deli Associate/Online Personal Shopper

Walmart
Augusta, Georgia
10.2021 - 07.2024
  • Customer Service: Greet shoppers, answer product questions, make recommendations, and take custom orders for meat, cheese, or party platters. [1, 2, 3, 4, 5]
  • Weighing and Labeling: Accurately weigh portions, print price tags, and package items securely. [1, 2]
  • Stocking and Inventory: Restock display cases, rotate older stock for freshness (FIFO method), and track inventory needs. [1, 2]
  • Order Fulfillment: Locate, pick, and scan items from store shelves using a handheld device. [1, 2, 3]
  • Quality & Accuracy: Inspect fresh produce, meat, and general merchandise to ensure high quality before packing. [1, 2]
  • Offered suitable alternatives to customers during stock shortages, enhancing customer satisfaction. [1, 2, 3]
  • Packaged merchandise, staged orders in backroom, and loaded orders into customer vehicles for efficient curbside pickup. [1, 2, 3, 4]
  • Greeted shoppers and ensured positive in-store and pickup experiences. [1, 2, 3]

Cashier

Smart Grocery
Augusta, Georgia
04.2015 - 09.2021
  • Processing Payments: Operate cash registers, scan barcodes, and handle cash, credit, debit, and mobile transactions.
  • Managing Fuel Pumps: Monitor and activate gas pumps, authorize prepayments, and help troubleshoot basic pump issues.
  • Customer Service: Greet customers, answer questions about prices, and sell in-store items like snacks, drinks, tobacco, and lottery tickets.
  • ID Verification: Check legal identification for age-restricted items such as alcohol, tobacco, and lottery products.
  • Store Maintenance: Clean the counters, sweep floors, take out trash, and maintain clean restrooms.
  • Inventory Control: Restock shelves, track stock levels, and rotate perishable products. [1, 2, 3, 4, 5, 6, 7]

Student Assisstant

Friedman Branch Library
Augusta, Georgia
03.2009 - 08.2015
  • Customer Service: Greet library visitors, answer phone calls, and direct complex research questions to full-time librarians.
  • Circulation Desk: Check books and equipment in and out, process returns, and manage hold requests.
  • Shelving and Maintenance: Sort returned items, put books back in correct order using call numbers, and straighten shelves.
  • Technology Support: Help patrons use computers, printers, scanners, and photocopiers.

Education

High School Diploma -

Butler High School
2011 Lumpkin Road
05-2012

Skills

  • Payment processing
  • Cash handling
  • Inventory management
  • Product recommendations
  • POS system operation
  • Customer relationship management
  • Food safety compliance
  • Stock rotation practices
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Team collaboration
  • Conflict resolution

Timeline

Cashier/Stocker

Royal Wine and Beverage
10.2025 - 01.2026

Server

Waffle House Restaurant
04.2025 - 09.2025

Deli Associate/Online Personal Shopper

Walmart
10.2021 - 07.2024

Cashier

Smart Grocery
04.2015 - 09.2021

Student Assisstant

Friedman Branch Library
03.2009 - 08.2015

High School Diploma -

Butler High School
Jacquitta Major