Summary
Overview
Work History
Education
Skills
Certification
Additional Experience
Awards
Work Preference
Timeline
AdministrativeAssistant

Jacquline Clancy

Powell,TN

Summary

Experienced in overseeing teams, optimizing performance, and navigating health information management. Skilled in ensuring adherence to HIPAA regulations, facilitating information release, and driving operational enhancements. Dedicated to upholding ethical standards and fostering ongoing development in these critical domains.

Overview

20
20
years of professional experience

Work History

Records and Information Management Specialist

Department of Agriculture
10.2022 - 09.2025
  • Provided leadership and oversight for the Farm Service Agency’s comprehensive records management program covering all 50 states, Hawaii, Guam, and Puerto Rico, managing a workforce of more than 183 personnel
  • Contributed to the development of records management policy for the Farm Production and Conservation Business Center, ensuring compliance with 44 U.S.C. Chapter 31
  • Nurtured strategic partnerships with leadership at the Farm Service Agency National Headquarters


Branch Manager, Records Management, Forms and Directives

Naval Surface Warfare Center, Indian Head Division
07.2019 - 10.2022
  • Led cross-functional teams including Records and Information Management, Forms and Directives, SharePoint development, and contract management personnel
  • Provided strategic guidance to senior leaders on the adequacy of records management systems in meeting regulatory and policy requirements
  • Led training compliance initiatives by ensuring all employees completed required certifications, trainings, and designation renewals

Command Records Manager

Naval Surface Warfare Center, Indian Head Division
09.2017 - 02.2022
  • Oversaw a network of 67 Records Liaisons and Custodians responsible for driving compliance and continuity of the records management program across the organization.
  • Directed task coordination and resource allocation to optimize the efficiency of records management operations
  • Developed written plans of action to document and guide continuous process improvement initiatives.

Electronic Records Specialist

Resource Management Concepts
09.2015 - 02.2017
  • Served as Subject Matter Expert for the design and implementation of the Total Records Information Management (TRIM) system for electronic records management
  • Defined user roles and access permissions for all personnel to ensure secure use of the TRIM records management system
  • Created tailored training materials and sessions to support end-users in utilizing the TRIM system efficiently

Education

Bachelors of Science Degree - Medical Records Administration (Health Information Management)

Tennessee State University
Nashville, TN

Skills

  • Performance Management
  • Cross-Functional Collaboration
  • Team Building
  • Decision Making
  • Regulatory compliance
  • Data privacy and compliance (HIPAA, FOIA)

Certification

Registered Health Information Administrator

Additional Experience

Department of Human Services,, Arlington, VA, Records Administrator and Health Insurance Portability and Accountability Act (HIPAA) Privacy officer

  • Tracked, monitored, and provided resolution of request and complaints regarding the Health Insurance Portability and Accountability Act


Saint Elizabeth's Psychiatric Hospital, Washington, DC, Health Information Management Director

  • Planned, directed and organized medical records operations


Grady Memorial Hospital, Atlanta GA, Release of Information Supervisor

  • Supervised all activities related to the Release of Information program, maintaining regulatory compliance and operational efficiency


St. Francis Hospital, Columbus, GA, Medical Records Supervisor

  • Reviewed medical records for compliance with regulatory standards in collaboration with medical staff

Awards

Recipient of the 2024 Group Time Off Award in recognition of outstanding team contributions and performance

Work Preference

Work Type

Full Time

Timeline

Records and Information Management Specialist

Department of Agriculture
10.2022 - 09.2025

Branch Manager, Records Management, Forms and Directives

Naval Surface Warfare Center, Indian Head Division
07.2019 - 10.2022

Command Records Manager

Naval Surface Warfare Center, Indian Head Division
09.2017 - 02.2022

Electronic Records Specialist

Resource Management Concepts
09.2015 - 02.2017

Bachelors of Science Degree - Medical Records Administration (Health Information Management)

Tennessee State University