Jacquline Cloud
Portland
Summary
Success will follow you always if you carry yourself with integrity, honesty and compassion.
Overview
10
10
years of professional experience
Work History
Mental Health Counselor
Stars Nashville
09.2023 - Current
- Responsible for directing and assisting in the implementation of all program components of the Student Assistance Model in the school(s) assigned to them
- Facilitate developmentally appropriate individual and support group counseling sessions
- Provides case management and follow-up services with students, parents, school personnel and community professionals
- Serves and participates on school crisis team
- Provides alcohol, drug, violence and suicide prevention/intervention services
- Collects and maintains all appropriate student data and completes all required program reporting
- Chief facilitator of the team process to support the team as a functional group
- Consults with and provides consultative services to faculty members, SRO’s, parents and community persons
- Establishes and maintains working relationships with individuals, court services, social service and counseling agencies, public and private associations, and businesses in the community in order to form partnerships and service plans to meet the needs of students and their families as deemed appropriate by STARS
Social Work Intern
Willowbrook Home Health & Hospice
01.2021 - 07.2021
- Performed psycho-social assessments on patients
- Documented patient progress during treatment
- Worked with integrative health team to develop a treatment and discharge plan
- Lead group therapies utilizing evidence-based interventions and techniques
- Communicated with patients to ensure physical and mental health needs through trauma-informed care
Forensic Social Work Intern
Middle Tennessee Mental Health Institute
01.2019 - 01.2020
- Performed psychosocial assessments on psychiatric patients admitted to facility
- Produced intake reports for patient case files
- Interviewed family, and other collateral resources
- Provided group therapeutic interventions for admitted patients
- Worked within an interdisciplinary team for the purpose of patient evaluation
- Provided ongoing documentation of case histories
- Provided psychosocial education to patients and family caregivers about coping skills, hospice and palliative care philosophy, and nonpharmacological symptom management strategies
- Participated in interdisciplinary team meetings, care planning, and ethics consultations
- Advocated on behalf of patients and families
- Identified and linked clients with resources
- Documented social work activities in writing and through electronic database use concerning ongoing patient assessment
- Coordinated with medical personnel in order to assure the highest quality patient care and best practices
- Provided emotional support to patients through conversation and personal engagement
Human Services Case Aid/ Financial Clerk
Oregon Department of Human Services
01.2015 - 01.2016
- Worked in collaboration with case managers to assess and document SNAP and TANF benefits for individuals and families
- Prepared notices and legal forms for case files, mailings and public distribution
- Worked in Oregon State DHS electronic database systems
- Provided client interviews to determine program eligibility and appropriate programs/interventions
- Trained and supervised employees in case documentation, database procedures, clerical tasks, and program information
- Participated in professional development for emerging technologies related to human services as well as contemporary laws and rules affecting clients
Education
MSSW - Master of Science in Social Work
University of Tennessee
Knoxville, TN09.2021
B.A. - Social Science w/ Psychology minor, Criminal Justice concentration
Western Oregon University
Monmouth, OR03.2017
A.A. - Associate of Arts
Chemeketa Community College
McMinnville, OR03.2014
Skills
- Building rapport
- Crisis intervention
- Community resources
- Individual counseling
- Biopsychosocial assessments
- Suicide prevention
- Child and adolescent counseling
- Case documentation
- Skilled in intake interviewing
- Individual and group counseling
- Multicultural competence
- Expertise in crisis intervention techniques
- Risk assessments
Certificates And Trainings
- FERPA Certification
- HIPAA
- HITECH Privacy for covered entities certification
- Suicide Prevention Certification
- Developing a Comprehensive Behavior Management Plan
- Strongest Link Security Awareness Training
- Mandatory Abuse Reporting and Sexual Harassment Awareness and Prevention Certification
- Training in computer office systems operations including Excel, Word, Banner FIS/HRIS/SIS and multi-line phone systems
- MBS inventory management system
- TA2 and GM computer-based inventory control systems
- Training in DHR and TRAC systems
- RFID Bar code scanners
Philosophy
Success will follow you always if you carry yourself with integrity, honesty and compassion.
Timeline
Mental Health Counselor
Stars Nashville
09.2023 - Current
Social Work Intern
Willowbrook Home Health & Hospice
01.2021 - 07.2021
Forensic Social Work Intern
Middle Tennessee Mental Health Institute
01.2019 - 01.2020
Human Services Case Aid/ Financial Clerk
Oregon Department of Human Services
01.2015 - 01.2016
B.A. - Social Science w/ Psychology minor, Criminal Justice concentration
Western Oregon University
A.A. - Associate of Arts
Chemeketa Community College
MSSW - Master of Science in Social Work
University of Tennessee
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