Strong product knowledge and understanding of customer base
Bagging items carefully
Verbal communication skills
Issuing refunds & exchanges
Weighing & scanning items
Greeting customers
Project management
Friendliness & personability
Decision making skills
Positive & upbeat attitude
Point of sale (POS) system
Cash register
Careful handling of items
Customer service
Chevron extra mile
Richmond
cashier
09.2015 - 01.2024
Job overview
Cash handling
Basic math skills
Strong product knowledge and understanding of customer base
Bagging items carefully
Verbal communication skills
Issuing refunds & exchanges
Weighing & scanning items
Greeting customers
Project management
Friendliness & personability
Decision making skills
Positive & upbeat attitude
Point of sale (POS) system
Cash register
Careful handling of items
Customer service
Valley fair mall
Security guard
08.2014 - 10.2019
Job overview
Provide exceptional customer service
Sustain effective relationships with customers and the client
Attend and investigate security incidents, alarms, and emergencies in a timely and professional manner
Deescalate crisis situations
Make timely decisions, while maintaining composure in emergency response situations
Provide support and liaise with emergency personnel, including police, fire, and paramedic resources
Write detailed and accurate reports regarding all incidents
Securing premises and personnel by patrolling property
Monitoring surveillance equipment
Inspecting buildings and equipment.
Dr.Duncan office
Napa valley
Office receptionist
12.2012 - 08.2014
Job overview
Meeting and greeting clients.
Booking meetings.
Arranging couriers.
Keeping the reception area tidy.
Answering and forwarding phone calls.
Screening phone calls.
Sorting and distributing post.
Serves visitors by greeting welcoming, and directing them appropriately.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries.
Napa Valley college
Napa
Registration enrollment advisor
03.2012 - 06.2019
Job overview
Partner with analytics to improve and evolve operational reporting needs.
Work closely with the sales team to develop new school projections.
Lead the development and review of annual enrollment plans across channels and schools by working closely with Marketing, Family Support and Finance to align on key assumptions and impact of comp or non-comp activities.
Drive the development of an enrollment planning roadmap which will be critical to the success of the long-term growth strategy for the group.
Receive calls from plan representatives and providers to address questions regarding the intake process.
Initiate and assist with the program information report data collection.
Support enrollment services as clients move through the enrollment process.
Plan and manage a budget for the enrollment management area.
Facilitate enrollments by providing forms, instructions, and aiding with online enrollments.
Process enrollments by data entry using various data entry tools.
Provide direction and guidance in the areas of enrollment management.
Hire, train and supervise work-study staff so that work is performed professionally and the office functions smoothly.
Participate in ethical and compliant enrollment activities regarding prospective clients.
Ensure compliance with Federal, State and University regulations and policies.