Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacy Castlebury

Avon,IL

Summary

Account management and business development professional with 4+ years of experience building customer relationships and sales growth. Proven track record of prospecting and converting leads, developing customer solutions, and managing relationships throughout the full sales cycle. Highly self-motivated with strong communication, market analysis, and cross functional collaboration skills. Experienced in providing customer-focused feedback on new products and supporting strategies that improve customer experience.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Account Manager

Archer Daniels Midland Company
Havana, Illinois
06.2022 - Current
  • Own a diverse portfolio of accounts across the full sales cycle, from prospect discovery and business development through contract negotiation and execution, account growth, and long term relationship management.
  • Prospect and convert new customers by identifying needs, developing tailored strategies, communicating solutions that create value for individual operations. Increased purchase volume from core customers by 85% year over year, from 652k to 1.2M bushels within year 1 of managing a new territory.
  • Manage all aspects of customer relationships independently in a fast paced and market driven environment, using market intelligence and customer insights to identify opportunities, solve conflict, negotiate terms, and increase purchase volume.
  • Engage with producers in person to maintain relationships and understand the needs of prospects, growth accounts, and core customers.
  • Serve as the primary ADM contact for producers, connecting their needs to internal commercial teams and exchanging market information.
  • Oversee ADM's regional marketing efforts by coordinating a committee, managing a $40,000 budget, and coordinating trade shows to strengthen customer experience and brand awareness.
  • Performed User Acceptance Testing for a new customer facing account management platform, providing feedback to enhance customer experience.

Education

Bachelor of Science - Agricultural Business

Western Illinois University
Macomb, IL
05-2022

Skills

  • Account management
  • Full-cycle sales
  • Prospecting & New Business Development
  • Consultative selling
  • Account Growth
  • Customer relationship management
  • Written & Verbal Communication
  • Salesforce / CRM
  • Contract negotiation
  • Data-driven decisions

Certification

  • Richardson Sales Training

Timeline

Account Manager

Archer Daniels Midland Company
06.2022 - Current

Bachelor of Science - Agricultural Business

Western Illinois University
Jacy Castlebury