Overview
Summary
Work History
Education
Skills
Leadership Experience
Communication Skills
Timeline
Generic
Jacy Jackson

Jacy Jackson

WINNEMUCCA,NV

Overview

12
12
years of professional experience

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

Sales Consultant Representative

SYSCO Food Services
10.2023 - Current
  • Increasing sales revenue by implementing effective sales strategies and building strong client relationships through H2G
  • Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
  • Collaborated with team members to understand, learn and achieve weekly and quarterly sales targets.

Owner/Operator

LE FRENCH TWISTE SALON & SPA
02.2012 - Current
  • Customer Service, marketing and building a strong clientele base, hiring a team of successful professionals, staying a top of the most modern styles and needs of our clientele.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.

Manager/Owner

Bakarra Basque Bistro
04.2017 - 07.2022
  • Building a Successful Business, hiring and training a 5-star staff, building our catering business, and increasing revenue and sales
  • Developed and executed strategic marketing plans for increased brand visibility and customer acquisition.
  • Increased customer satisfaction through exceptional service and timely response to inquiries.
  • Streamlined business operations by implementing efficient processes and organizational systems.
  • Implemented staff training programs for improved employee performance and retention rates.

Manager/Owner

CHEERS TAP HOUSE
02.2012 - 01.2021
  • Remodeling and rebuilding a bar to one of the top Pubs in town, through great marketing, excellent product, sales, and stellar customer service.
  • Increased customer satisfaction through exceptional service and timely response to inquiries.
  • Oversaw daily operations, ensuring smooth functioning of the business while maintaining a high level of productivity.
  • Established strong relationships with vendors, suppliers, and partners for cost-effective purchasing decisions.

Education

Education -

Great Basin
05.2009

Bookkeeping -

Reno Business College
08.1993

Skills

  • Sales, Communication, Educating, Effective Time Management, Producing and Coordinating successful teams and businesses
  • Conflict resolution
  • Time management
  • Networking abilities

Leadership Experience

President of the Downtown Business Association, helping to completely paint and revamp our downtown, personally and with others. I am a strong effective leader and stand by the belief, we can accomplish anything if we put our mind to it. Currently Vice President of the Main Street Board, striving to protect our history, restoring the charm that is our small community through organized clean up, fixing the streets, lights, and planters. Working to know the locally owned business owners and helping them to build business and draw in new customers through curb appeal and marketing.

Communication Skills

Building three of the top businesses, Restaurant, Pub and Salon in our community, is no easy task. Through, challenging work, effective management, superior staff training and a can-do philosophy, I believe anything can be accomplished and it showed with Le Frech Twiste, CHEERS TAP HOUSE and Bakarra Basque Bistro.

Timeline

Sales Consultant Representative

SYSCO Food Services
10.2023 - Current

Manager/Owner

Bakarra Basque Bistro
04.2017 - 07.2022

Owner/Operator

LE FRENCH TWISTE SALON & SPA
02.2012 - Current

Manager/Owner

CHEERS TAP HOUSE
02.2012 - 01.2021

Education -

Great Basin

Bookkeeping -

Reno Business College
Jacy Jackson