Jad Adra
Austin
Summary
Motivated business professional bringing over 5 years of experience in the service industry. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting my staff members. I have thorough interpersonal skills and am able to work with teams and coordinate with other departments/divisions to ensure maximum efficiency while completing projects and tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Cost Cutters
11.2016 - 03.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Helped successfully schedule customers with the limited staff available at location.
Warehouse Associate
ViaPac LLC
04.2018 - 01.2019
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Assistant Store Manager
Cocos Corner LLC
01.2018 - 01.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Buisness Owner
Creamin Dream LLC
05.2021 - Current
- Consulted with 100's of customers to assess needs and propose optimal solutions.
- Trained and motivated up to 4 employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business and helped move the business into profit.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Communications Intern
Governors Office
01.2023 - 04.2023
- Communicated with constituents and collected data on their opinions towards policy issues related to Governor Abbott's administration.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Ensured that voicemails were logged into the data collection software to allow the legislative to set the agenda.
- completed and compiled ceremonial documents to be sent to recently retired police officers and military personnel within the state of Texas
Sales Associate
Hugo Boss
11.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Political Science And Government
Texas State University
San Marcos, TX08-2025
Bachelor of Science - Political Science
Austin Community College
Cedar Park, TX05.2024
Skills
- Public Speaking
- Employee Motivation and Performance
- New Business Development
- Verbal and Written Communication
- Negotiation and Persuasion
- Strategic Planning
- Customer Service
- Data Analysis
- Decision-Making
- Data Entry
- Teamwork and Collaboration
- Analytical and Critical Thinking
Certification
Floral Certificate
Floral Certificate
Received Floral Certificate during highschool because at the time I was tending to my garden and I wanted to better care for my Peach Tree.
Languages
English
Full Professional
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Hugo Boss
11.2023 - 05.2024
Communications Intern
Governors Office
01.2023 - 04.2023
Buisness Owner
Creamin Dream LLC
05.2021 - Current
Warehouse Associate
ViaPac LLC
04.2018 - 01.2019
Assistant Store Manager
Cocos Corner LLC
01.2018 - 01.2020
Receptionist
Cost Cutters
11.2016 - 03.2017
Floral Certificate
Bachelor of Science - Political Science And Government
Texas State University
Bachelor of Science - Political Science
Austin Community College
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