JAD ALHABBAL
Richardson,TX
Summary
Passionate about customer service with background in supporting customers in high-paced environments. In previous roles, excelled at handling customer inquiries and resolving issues efficiently, always prioritizing client satisfaction. Strengths include problem-solving skills, effective communication abilities, and adaptability to varied situations. Made significant impact by consistently improving customer service protocols, leading to increased satisfaction rates.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreen's Pharmacy
Richardson, TX
07.2023 - 10.2024
- Provided product recommendations based on customer needs.
- Performed additional duties as assigned by management team.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Mentored junior team members and managed employee relationships.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Educated customers on special pricing opportunities and company offerings.
Education
High School Diploma -
Plano East Senior High School
Plano, TX05-2024
Skills
- Excellent Customer Service
- Proficient in a wide range of technologies and tools
- Customer relationship management (CRM)
- Customer RMA management
- Quick to adapt and master new concepts
- Rapid learner with a strong ability to acquire new skills
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Customer Service Associate
Walgreen's Pharmacy
07.2023 - 10.2024
High School Diploma -
Plano East Senior High School
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