Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jadè Johnson

Las Vegas

Summary

Dynamic manager with a proven track record at McDonald's, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and strategic problem-solving. Skilled in time management and staff development, fostering a productive environment that consistently meets operational goals.

Overview

7
7
years of professional experience

Work History

Manager

Mcdonalds
06.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Crew

Amazon
10.2018 - 05.2023

Would get items to where they needed to be. Would have to fix boxes if they were broken.

Crew

Safeway
06.2023 - 10.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

College of Southern Nevada
Las Vegas, NV

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Project management
  • Customer relationship management (CRM)
  • Staff development
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Clear communication

Timeline

Manager

Mcdonalds
06.2023 - Current

Crew

Safeway
06.2023 - 10.2023

Crew

Amazon
10.2018 - 05.2023

High School Diploma -

College of Southern Nevada