Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Altamirano

Loveland,CO

Summary


Offering strong foundation in customer service and retail operations, eager to learn and develop in supportive environment. Brings quick learning ability and effective communication skills to support team goals and customer satisfaction. Ready to use and develop organizational skills and attention to detail.

Overview

3
3
years of professional experience

Work History

Key Holder

Kids Empire
05.2024 - 01.2025
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.

Team Member

Metrolux 14
08.2021 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

High School Diploma -

Thompson Valley High School
Loveland, CO
05-2023

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Store maintenance
  • Workplace safety
  • Customer service management
  • Staff training and development
  • Team training and development
  • Safety enforcement
  • Task delegation
  • Team building
  • Drawer counting
  • Relationship building
  • Flexible work schedule
  • Adaptable to changing demands
  • Team building and motivation
  • Critical thinking

Timeline

Key Holder

Kids Empire
05.2024 - 01.2025

Team Member

Metrolux 14
08.2021 - 09.2023

High School Diploma -

Thompson Valley High School

Similar Profiles

CREATE PROFILE
Jada Altamirano