Jada Blackwell-Hall
Montgomery,AL
Summary
Dedicated Health Information Specialist with a strong focus on patient confidentiality and data integrity. Known for streamlining processes and fostering effective communication with healthcare providers to enhance data management efficiency.
Overview
14
14
years of professional experience
Work History
Health Information Specialist II
Datavant
Montgomery, AL
10.2022 - Current
- Analyzed health data for accuracy, ensuring compliance with regulatory standards.
- Developed and implemented data management protocols to enhance information retrieval efficiency.
- Collaborated with cross-functional teams to integrate health information systems for improved interoperability.
- Led training sessions for staff on best practices in health data management and privacy regulations.
- Conducted audits of health records to ensure data integrity and adherence to organizational policies.
- Streamlined processes for data entry, reducing errors and improving overall workflow efficiency.
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
Medical Records Clerk/Phone Nurse
Montgomery Family Medicine
Montgomery, AL
10.2020 - 10.2022
- Organized patient records to ensure accurate and timely retrieval of information.
- Managed electronic health record systems to maintain up-to-date patient data.
- Processed incoming medical records requests efficiently and accurately.
- Assisted in training new staff on record-keeping protocols and software usage.
- Reviewed and verified documentation for completeness and compliance with regulations.
- Coordinated with healthcare providers to resolve discrepancies in patient information.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Direct Support Professional
Volunteers Of America
Montgomery, AL
07.2016 - 03.2019
- Facilitated daily living activities to enhance client independence and well-being.
- Developed individualized care plans in collaboration with clients and families.
- Monitored client progress, documenting changes and reporting to healthcare professionals.
- Implemented behavior management strategies to promote positive interactions and outcomes.
- Collaborated with interdisciplinary teams to ensure comprehensive care delivery.
- Advocated for clients' rights and needs within community resources and services.
- Maintained clean, safe, and well-organized patient environment.
Customer Care Associate I
Continuum Global Solutions
Montgomery, AL
11.2012 - 06.2016
- Resolved customer inquiries efficiently, providing accurate product information and support.
- Assisted in troubleshooting technical issues, ensuring quick resolution for enhanced customer satisfaction.
- Maintained up-to-date knowledge of products and services to provide informed recommendations to customers.
- Collaborated with team members to streamline communication processes, improving response times and service quality.
- Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
- Participated in ongoing professional development initiatives to stay informed on industry trends and best practices for customer service delivery.
Education
High School Diploma -
Robert E Lee High School
Montgomery, AL05-2012
Bachelor of Science - Nursing
South University
Montgomery, AL06-2028
Skills
- Healthcare IT systems
- Electronic health records
- Insurance verification
- Medical records storage
- Patient confidentiality maintenance
- Document scanning
- Medical records indexing
- Medical record auditing
- Medical billing
- HIPAA compliance
Timeline
Health Information Specialist II
Datavant
10.2022 - Current
Medical Records Clerk/Phone Nurse
Montgomery Family Medicine
10.2020 - 10.2022
Direct Support Professional
Volunteers Of America
07.2016 - 03.2019
Customer Care Associate I
Continuum Global Solutions
11.2012 - 06.2016
Bachelor of Science - Nursing
South University
High School Diploma -
Robert E Lee High School