Dedicated professional with strong customer service skills, enhancing patient experiences through effective communication and organization. Proven ability to manage multitasking responsibilities and ensure a welcoming environment.
Work History
Morris Park Dental
1 Year 7 Months
Natalie Baker | 01.2025 - Current
Check patients in and out using Dentrix. Creating and reviewing treatment plans with patients
Answering the phone calls, scheduling patients, collecting co-pays
Kept the front desk and lobby clean, tidy, and fully stocked with supplies.
Office Assistant
2 Years 10 Months
New York Weight Wellness Medicine | 02.2022 - 12.2024
Coordinated patient intake procedures, ensuring accurate data entry and documentation.
Provided office communications support by fielding calls, answering questions, forwarding messages, confirming customer orders and keeping customers informed of order status.
Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Enhanced patient experience by providing timely follow-ups on inquiries and services offered.
Dental Treatment Coordinator/Dental Front Office Receptionist at Oc Dental CentalDental Treatment Coordinator/Dental Front Office Receptionist at Oc Dental Cental