JADA CLARKE
Brooklyn,NY
Summary
Flexible hard worker ready to learn and contribute to team success. Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner. Skilled Logistics Specialist with a strong attention to detail and a methodical approach to maintaining the flow of goods into and out of the warehouse. Proficient in coordinating incoming and outgoing shipments. Proactive and hardworking leader looking for a dynamic position at [Company]. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized Logistics Coordinator offers top talents in inventory and quality control, records maintenance and procedure enhancement. Methodical and logical professional with [Number] years of comprehensive experience facilitating and overseeing supply chain operations.
Overview
3
3
years of professional experience
Work History
Imaging Logistics Specialist
Amazon
Brooklyn, NY
11.2021 - Current
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Monitored freight costs to ensure compliance with company budget guidelines.
- Analyzed customer orders to determine optimal shipping routes and methods.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Ensured that all shipments met international regulations for customs clearance.
- Implemented strategies to reduce transportation costs while maintaining high service levels.
- Utilized software programs to track shipments from origin to destination.
- Supervised warehouse personnel in loading and unloading cargo containers or trucks.
- Resolved any discrepancies related to product quality or quantity issues upon delivery.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Communicated regularly with customers regarding their orders status.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Identified areas for improvement within the logistics department and recommended solutions.
- Managed daily activities of staff responsible for order fulfillment and distribution services.
- Conducted inventory checks and resolved discrepancies.
- Worked with team members to improve process integration and flow.
- Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
- Strengthened integrity, developing organization systems for records, reports and agendas.
- Aided senior leadership with report generation to utilize process improvements.
- Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
Area Manager
Amazon
Edison, NJ
03.2021 - 10.2021
- Conducted periodic reviews of inventory levels and product mix in stores.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Resolved conflicts between employees or customers in a professional manner.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Monitored and evaluated district performance to ensure goals were met.
- Promoted positive customer service experiences by promptly resolving conflicts.
Education
Software Development
Amazon Career Choice
Brooklyn, NY11-2023
Data Analysis
Merit America (Amazon-in House Study)
Brooklyn, NY10-2023
Bachelor of Arts - Economics
College of The Holy Cross
Worcester, MA05-2020
Timeline
Imaging Logistics Specialist
Amazon
11.2021 - Current
Area Manager
Amazon
03.2021 - 10.2021
Software Development
Amazon Career Choice
Data Analysis
Merit America (Amazon-in House Study)
Bachelor of Arts - Economics
College of The Holy Cross