Summary
Overview
Work History
Education
Skills
Timeline
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Jada Diaz

Palm Springs,FL

Summary

Respectful and friendly professional with dynamic problem-solving and customer service talents. Competent Sales Coordinator driving business opportunities with consistent follow-up and positive engagement. Experience creating internal systems to mitigate losses and resolve issues quickly while maximizing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Call Center Sales Coordinator

Florida Window and Door
Lake Worth Beach, FL
06.2022 - Current
  • Responded promptly to any changes or cancellations of existing appointments.
  • Planned and delegated work to meet project and production goals.
  • Scheduled and confirmed appointments.
  • Collaborated effectively with cross-functional teams to achieve sales objectives.
  • Handled 50+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer satisfaction.
  • Provided accurate and appropriate information in response to customer inquries.

Sales Associate

Just for Sports
West Palm Beach, Florida
03.2022 - 06.2022
  • Provided customer service and satisfaction for all sales
  • Provided expertise of products and trends
  • Worked with team members to reach sales goals
  • Provided excellent customer service to bilingual customers
  • Organized and maintain sales floor.

Education

Associate of Arts - Business

Palm Beach State College
Lake Worth, FL
05-2025

High School Diploma -

Forest Hill Community High School

Skills

  • Excellent customer service skills
  • Strong organizational skills
  • Quick learner
  • Adaptability
  • Excellent communication skills
  • Time managment

Timeline

Call Center Sales Coordinator

Florida Window and Door
06.2022 - Current

Sales Associate

Just for Sports
03.2022 - 06.2022

Associate of Arts - Business

Palm Beach State College

High School Diploma -

Forest Hill Community High School
Jada Diaz