Jada Estrella
Las Vegas,NV
Summary
Energetically driven and adaptable, I excelled as a Customer Service Cashier, mastering payment processing and customer complaint resolution. At my previous role, I boosted customer satisfaction by effectively managing promotions and resolving issues swiftly. My blend of time management and guest services skills contributed to a smoother store operation, underscoring my commitment to excellence and team support.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
n/a
Las Vegas, NV
01.2024 - 12.2024
- Maintained current knowledge of store promotions to highlight sales to customers.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Informed customers of in-store promotions or pricing specials.
Education
High School Diploma -
Acceleration Academy
Las Vegas, NVSkills
- Payment collection
- Telephone management
- Product merchandising
- Time management
- Customer complaint resolution
- Adaptability and flexibility
- Basic math
- Payment processing
- Customer inquiries
- Guest services
Affiliations
- Hairdresser and able to get lots of costumers
- 4 years of customer service experience
Accomplishments
- received awards for being kind to others and having a positive attitude
Languages
English
Professional
Timeline
Customer Service Cashier
n/a
01.2024 - 12.2024
High School Diploma -
Acceleration Academy