Jada Flowers
Jackson,MS
Summary
Dynamic professional with extensive experience in ramp service and customer support, notably with Worldwide Flight Services. Excelled in aircraft marshalling and problem-solving, reducing damage claims and enhancing operational efficiency. Demonstrated leadership and dependability across roles, with a knack for fostering team collaboration and improving workflow. Skilled in maintaining high safety standards and providing exceptional service.
Personable individual with seasoned leadership and communication skills. Bilingual Commercial Director with Number years of leading portfolio strategy and determining competitive information across multiple sectors.
Overview
2025
2025
years of professional experience
Work History
Ramp Agent
Worldwide Flight Services
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Warehouse Worker
Amazon
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Administrative Assistant
Medicaid
06.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained inventory of office supplies and placed orders.
Cashier
Skyzone
04.2016 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Pharmacy Technician
Walgreens
09.2021 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Nursing -
Mississippi College
Clinton, MSHigh School Diploma -
Murrah High School
Jackson, MS05.2020
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Customer Service
- Marshaling aircraft
- Team Leadership
- Flexible Schedule
- Dependable and Responsible
- Airport Layout Familiarity
Timeline
Administrative Assistant
Medicaid
06.2024 - Current
Pharmacy Technician
Walgreens
09.2021 - 11.2022
Cashier
Skyzone
04.2016 - 09.2023
Ramp Agent
Worldwide Flight Services
Warehouse Worker
Amazon
Nursing -
Mississippi College
High School Diploma -
Murrah High School