JADA GREENE
CERRO GORDO,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Credit Operations Client Support Specialist
Truist Bank
05.2022 - 01.2024
- Assist and guide fellow Teammates with lien release procedures.
- Provided exceptional customer service, addressing concerns and resolving issues related to credit operations promptly.
- Created credit policies, processes and procedures to maintain compliance with banking regulations.
Customer Service Representative/Loan Service Representative
Branch Banking And Trust, BB&T
01.2017 - 05.2022
- Built strong relationships with clients through excellent rapport-building skills and consistently delivering high-quality service.
- Improved customer satisfaction ratings by resolving loan-related inquiries promptly and efficiently.
- Streamlined workflows for better productivity while maintaining high levels of accuracy in all aspects of job performance.
General Service Associate
Branch Banking And Trust, BB&T
06.2011 - 01.2017
- Assisted Bank Clients with daily banking services.
Education
Associate in Hotel /Motel Management - Hotel And Motel Management
Horry-Georgetown Technical College
Conway, SC05.1989
High School Diploma -
West Columbus High School
Cerro Gordo, NC06.1986
Skills
- Support Inquiry Assistance
- Quality assurance
- Excellent communication
- Problem-solving abilities
- Strong work ethic
- Adaptability and flexibility
- Decision-making abilities
- Product knowledge
Timeline
Credit Operations Client Support Specialist
Truist Bank
05.2022 - 01.2024
Customer Service Representative/Loan Service Representative
Branch Banking And Trust, BB&T
01.2017 - 05.2022
General Service Associate
Branch Banking And Trust, BB&T
06.2011 - 01.2017
Associate in Hotel /Motel Management - Hotel And Motel Management
Horry-Georgetown Technical College
High School Diploma -
West Columbus High School
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