Jada Hamilton
Spring Hill,FL
Summary
Patient care professional with extensive experience coordinating healthcare services in clinical settings. Recognized for strong organizational abilities, effective communication, and adaptability in fast-paced environments. Proficient in venipuncture, specimen collection, and patient interaction, with a sharp focus on safety protocols and accuracy. Skilled in managing patient records, drawing blood, and serving as a liaison between patients and medical staff. A reliable team player committed to delivering high-quality care and enhancing the patient experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Learning to Achieve Wellness
03.2025 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Director of Specialized Programs
Boys & Girls Club Of Hernando County
11.2017 - 01.2025
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Hernando High School
Brooksville, FL06.2018
Skills
- Blood collection techniques
- Critical thinking skills
- Venipuncture
- HIPAA compliance
- Patient preparation
- Organizational skills
- Specimen labeling procedures
- Data entry
- Specimen handling
- Patient care
- Verbal and written communication
- Filing and recordkeeping
- Documentation
- Relationship building
Certification
- Certified Phlebotomist, Northwest Phlebotomy School
Languages
English
Timeline
Patient Care Coordinator
Learning to Achieve Wellness
03.2025 - Current
Director of Specialized Programs
Boys & Girls Club Of Hernando County
11.2017 - 01.2025
High School Diploma -
Hernando High School
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