Jada Holt
Chicago
Summary
Oriented professional with a proven track record utilizing OSHA safety training to enhance operational efficiency and maintain a safe environment. Recognized for exceptional customer service skills that significantly improved client satisfaction. Proficient in organization, time management, and effective communication, with a strong ability to prioritize tasks and follow instructions. Well-organized for accurate file management, data entry, and calendar maintenance, dedicated to boosting team productivity through reliable administrative support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
City Carrier Assistant
United States Postal Service, USPS
10.2025 - Current
- Delivered mail and packages efficiently to designated routes in accordance with USPS regulations.
- Managed customer inquiries and provided assistance, enhancing service satisfaction levels.
- Tracked and logged daily deliveries using electronic management systems for accuracy.
- Collaborated with team members to optimize delivery schedules and streamline operations.
Building Service Worker (EVS)
Cook County Health Hospital Systems
08.2019 - 09.2025
- Responded promptly to emergency situations such as spills or flooding.
- Cleaned restrooms including fixtures, toilets, sinks, showers and bathtubs and walls.
- Replenished paper products such as soap dispensers in restrooms.
- Emptied wastebaskets, ashtrays and other receptacles.
- Disinfected high-touch surfaces like door handles or elevator buttons.
- Serviced, cleaned and restocked restrooms.
Crew Member
McDonald's
12.2017 - 07.2019
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained an organized work area to ensure efficient operations.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Teachers Aid
Gage Park High School
11.2014 - 11.2016
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Assisted faculty members or staff with student conferences.
- Participated in professional development workshops and training sessions.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Acted as a liaison between students and faculty, facilitating communication and understanding.
Sales Associate
Old Navy, Gap
07.2016 - 09.2016
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
Education
High School Diploma -
Gage Park High School
Chicago, IL06-2018
Skills
- Proactive
- OSHA Compliance Training
- Commercial Sanitation Experience
- Customer service
- Organization and time management
- Computer skills
- Clerical support
- Telephone etiquette
- Administrative tasks
- Verbal and writing communication
- Prioritization
- Scanning and copying
- Confidentiality
- Flexibility and Adaptability
Certification
- BLS, American Heart Association - 04/2025 - 04/2027
Timeline
City Carrier Assistant
United States Postal Service, USPS
10.2025 - Current
Building Service Worker (EVS)
Cook County Health Hospital Systems
08.2019 - 09.2025
Crew Member
McDonald's
12.2017 - 07.2019
Sales Associate
Old Navy, Gap
07.2016 - 09.2016
Teachers Aid
Gage Park High School
11.2014 - 11.2016
High School Diploma -
Gage Park High School