Jada Jackson
Summary
Dedicated and compassionate healthcare professional with hands on experience in patient care, rehabilitation, pharmacy support, and phlebotomy. Comfortable working in fast paced medical settings while providing attentive patient support and assisting with treatments. Detail oriented, motivated, and committed to ongoing learning, with a strong focus on improving patient care and outcomes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Caretaker
Private Care
Queens, NY
06.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Collaborated with family members to address concerns, improving overall client satisfaction and trust.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Provided daily assistance with personal care activities, ensuring comfort and dignity for clients.
Sales Associate
Trader Joe's
Hewlett, NY
09.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided excellent customer service and built relationships with customers to encourage repeat business.
- Maintain product availability and store appearance.
Certified Pharmacy Tech
CVS Pharmacy
Hewlett, NY
09.2023 - 10.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Processed insurance claims and resolved prescription billing issues.
Physical Therapy Aide
Health and Wellness Physical Therapy
Jericho, NY
06.2018 - 03.2020
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Assisted physical therapists in patient rehabilitation exercises and therapy sessions.
- Educated patients on post-therapy exercises to improve recovery.
Education
Master of Science - Biomedical Sciences
Larkin University
Miami, FL06.2026
Bachelor of Science - Biology
York College
Jamaica, NY05.2025
High School Diploma -
Hillcrest High School
Jamaica, NY06.2019
Skills
- Maintaining and cleaning equipment
- Teamwork and collaboration
- Patient Care & Rehabilitation
- Pharmacy Workflow Management
- Strong Communication & Patient Education
- Insurance billing
- Exceptional customer service
- Patience and empathy
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Certified Phlebotomy Technician (CPT)
Timeline
Caretaker
Private Care
06.2025 - Current
Certified Pharmacy Tech
CVS Pharmacy
09.2023 - 10.2024
Sales Associate
Trader Joe's
09.2020 - Current
Physical Therapy Aide
Health and Wellness Physical Therapy
06.2018 - 03.2020
Master of Science - Biomedical Sciences
Larkin University
Bachelor of Science - Biology
York College
High School Diploma -
Hillcrest High School