Jada Johnson
Durham,NC
Summary
I am a genuine, hardworking, determined, reliable, and patient team player who goes above and beyond to make sure my job is completed to the best of my ability in a timely and effective manner. I always compete my tasks with as much care and efficiency as possible. I do my best to stay motivated and I am always open to learning new things and ways to better my work performance and character everyday.
Overview
6
6
years of professional experience
Work History
PCA
Triangle Springs
Morrisville, NC
01.2023 - 01.2024
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Security Officer/ Auction Driver/lead
Manheim
West Palm Beach, FL
06.2022 - 12.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Daily monitoring
- Patrolled and monitored premises in company vehicle, including by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked in and checked out processes for vehicle entering and leaving premises.
- Worked customer services providing transporters with information and entering information into system.
- Maintained, counted, and enter keys of vehicles into system.
- Opened and closed gates for use
- Operated gate system for vehicles to enter and exit.
- Drove vehicles through auction on sale days and parking them in designated areas such as the mechanic shop, body shop or Car Detailing etc.
- Scanned drivers’ badges in and out in order for them to receive payment.
- Assured all drivers were on a crew with a crew leader before proceeding to transport cars to designated areas.
BHT
Mandala Healing Center
West Palm Beach, FL
12.2020 - 12.2021
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every Timeframe to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Treated clients and families with respect and dignity.
- Counseled and mentored clients on substance use and life choices.
- Searched resident belongings prior to and during stays.
- Prepared and submitted daily Type reports to management.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Registration
Boca Mall COVID Testing Site
Boca Raton, FL
12.2020 - 05.2021
- Verified patients’ personal information before any medical procedures were performed.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Explained form wording to patients to help each understand information required.
- Operated standard office software applications to compile data and prepare information and correspondence.
Ballot Counter
SNI Companies
Riviera Beach, FL
10.2020 - 11.2020
- Utilized machinery to distribute ballots which were recounted.
- Counted voting ballots.
- Built boxes and completed any other task needed for the election.
Crew Member
Wendy’s Restaurant
West Palm Beach, FL
06.2018 - 04.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Completed milkshakes and ice cream desserts for customers.
Barista
Starbucks, Target
Buford, GA
02.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
High School Diploma -
Wellington Community High School
Wellborn, FL06.2020
Bachelor Of Arts - Music Production
Full Sail University
Winter Park, FLBachelor Of Arts - Music Production
Palm Beach State College
Lake Worth, FL01.2022
Skills
- Crisis Management Plans
- Team Player
- Federal and State Regulation Compliance
- Attentive and Observant
- Pattern Recognition
- Employee and Visitor Screening
- Adaptable and Flexible
- Network Monitoring Software
- Reading Comprehension
- Responding to Emergencies
- Effective Working Relationships
- Cooperative Attitude
- Data Logging
- Active listening
- Organization and time management
- Positive reinforcement methods
- Patience
- Care
- Overachievement
- Emotional support
- Team leadership
- Critical thinking
- Dependable
- Social perceptiveness
- Customer service
Timeline
Barista
Starbucks, Target
02.2024 - Current
PCA
Triangle Springs
01.2023 - 01.2024
Security Officer/ Auction Driver/lead
Manheim
06.2022 - 12.2022
BHT
Mandala Healing Center
12.2020 - 12.2021
Registration
Boca Mall COVID Testing Site
12.2020 - 05.2021
Ballot Counter
SNI Companies
10.2020 - 11.2020
Crew Member
Wendy’s Restaurant
06.2018 - 04.2020
High School Diploma -
Wellington Community High School
Bachelor Of Arts - Music Production
Full Sail University
Bachelor Of Arts - Music Production
Palm Beach State College