Jada Jordan
Slidell,LA
Summary
Dedicated and resilient Healthcare Professional with education and experience in clinical operations, healthcare delivery and supporting organizational implementations. Well-versed in overseeing project development and educating physicians on multiple EMRs and applications.
Overview
6
6
years of professional experience
Work History
Provider Solution Specialist
Tulane Medical Center 1415 Tulane Ave,
New Orleans, LA
05.2021 - Current
- Works closely with senior leadership to complete projects and solve complex issues to develop process improvements.
- Completes presentations and conduct meetings to implement new projects that improve patient care and physician operations which allows for development and testing of the interactions between provider and patient service relationship.
- Oversees project developments to provide quality deliverables while maintaining optimal efficiency.
- Responsible for leading and independently conducting ambulatory EHR implementations for physicians and practices.
- Developing, coordinating, planning, tracking, and delivering onboarding for physicians and practice personnel on ambulatory EHR technologies and supporting systems.
Patient Access Representative
Ochsner Baptist Medical Center 2700 Napoleon Ave,
New Orleans, LA
10.2018 - 05.2021
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy. While performing patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Onboarded new hires in an ongoing efficient manner for software such as Epic, Cisco, Salesforce, Passport, and extensive knowledge of various insurance plans.
Patient Access Representative
New Orleans East Hospital 5620 Read Blvd,
New Orleans, LA
04.2017 - 10.2018
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Facilitated communication between patients and various departments and staff.
Education
Masters of Healthcare Administration -
Louisiana State University At Shreveport
Shreveport, LA05.2020
Bachelor of Science -
Dillard University
New Orleans, LA05.2019
Skills
- Microsoft Windows and Office
- Organization and Time Management
- Strong Communication and Interpersonal Skills
- Training Material Development
- Process Improvement Solutions
- Software Customizations
- Collaborative Team Player
- System Performance Assessment
Timeline
Provider Solution Specialist
Tulane Medical Center 1415 Tulane Ave,
05.2021 - Current
Patient Access Representative
Ochsner Baptist Medical Center 2700 Napoleon Ave,
10.2018 - 05.2021
Patient Access Representative
New Orleans East Hospital 5620 Read Blvd,
04.2017 - 10.2018
Masters of Healthcare Administration -
Louisiana State University At Shreveport
Bachelor of Science -
Dillard University
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