Jada-Lee Rivera
Fitchburg,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
BBKIDZKLUB
Watching Kids , Cashier Customers Service
Leominster, MA
02.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Increased sales by effectively training and mentoring new team members.
- Managed store inventory for optimal product availability and increased customer satisfaction.
- Resolved complex engineering issues by performing root cause analyses and developing innovative solutions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Burger King
Cashier Customer Service
Fitchburg, MA
05.2020 - 12.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School -
Goodrich Academy
Fitchburg, MA06.2023
Skills
- Attention to Detail
- Equipment operation
- Multitasking Abilities
- PPE use
- Calm Under Pressure
- Supervision and leadership
- Public Speaking
- Active Listening
- Decision-Making
- Research
- Organizational Skills
- Good Telephone Etiquette
Timeline
BBKIDZKLUB
Watching Kids , Cashier Customers Service
02.2022 - Current
Burger King
Cashier Customer Service
05.2020 - 12.2020
High School -
Goodrich Academy