Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jada Marshall

Atlantic City,NJ

Summary

Experienced Crew Trainer with 5+ years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
02.2021 - Current
  • Enhanced crew performance by implementing effective training strategies and customized lesson plans.
  • Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Facilitated open communication between crew members, promoting teamwork and collaboration.

Crew Member

Justice Retail
03.2021 - 06.2021
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Bachelor of Science - Psychology

Stockton University
Absecon, NJ
05.2025

High School Diploma -

Newark Collegiate Academy
Newark, NJ
05.2021

Skills

  • Training Materials Development
  • Training Tools and Resources
  • Processing payments
  • Team leadership and supervision
  • Active Listening
  • Team Leadership
  • Customer Service
  • Cash Handling
  • Restaurant Standards
  • Sanitation and cleaning
  • Workplace Safety

Accomplishments

Graduated Cum Laude from Newark Collegiate Academy

  • Supervised team of 10 staff members.
  • Achieved award through effectively helping with Childcare.
  • Resolved product issue through consumer testing.

Timeline

Crew Member

Justice Retail
03.2021 - 06.2021

Crew Trainer

McDonald's
02.2021 - Current

Bachelor of Science - Psychology

Stockton University

High School Diploma -

Newark Collegiate Academy

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Jada Marshall