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Customer service professional with a strong focus on delivering exceptional client support and maintaining high levels of customer satisfaction and loyalty. Known for outstanding communication and problem-solving skills, as well as the ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Experienced professional with over 20 years of expertise in due diligence auditing within a commercial banking environment. Known for establishing clear audit guidelines and defining audit scopes, resulting in efficient and effective processes. Skilled in fostering open communication with colleagues and clients, delivering concise reports, and actively tracking and testing implemented solutions. Demonstrates reliability and focus through numerous E.O.M awards, showcasing a commitment to excellence. Energetic and dedicated to identifying discrepancies and providing realistic solutions. Professional call center customer service representative committed to providing courteous, prompt, detailed, and accurate support. Experienced in managing outbound and inbound calls, handling emergency issues with patience and tact. Detail-oriented team player with strong organizational skills, able to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position and contribute to the team's success in achieving company goals.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Polite and professional mentor successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

PROFILE SUMMARY Experienced Medical Assistant with managerial experience gained from fast paced optometry setting that is seeking employment with established medical practice.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Friendly Inbound Call Center Representative with 2 years of experience using company policies and practices to establish professional and positive relationships with customers. Self-directed and hardworking individual possessing outstanding phone demeanor and excellent data entry abilities. Organized multitasker dedicated to actively contributing to organizational growth.

Jada Mayes

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Inbound/Customer Service Representative

Enrollment Specialist

Collections Specialist

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High School Diploma -

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Inbound/Customer Service Representative

Enrollment Specialist

Collections Specialist

High School Diploma -

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