Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Section name
Awards
Generic

Jada McMurray

Union City,CA

Summary

Compassionate and driven Psychology graduate with hands-on experience in client support, resource coordination and needs assessment. Known for building trust and communicating with empathy across diverse backgrounds. Passionate about helping others navigate challenges and connect to the services they need for long-term well-being. Eager to contribute to a team that empowers individuals through personalized, solution-focused care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Fremont Hospital
01.2023 - Current
  • Observe and monitor patients’ behavior, mood, and mental status; report to clinical staff
  • Utilize de-escalation techniques to manage behavioral disturbances and prevent harm to patients or staff
  • Assist in intake, discharge, and orientation of new patients to the unit
  • Support medication administration by monitoring compliance and observing side effects (under RN supervision)
  • Facilitate or co-lead group activities, such as recreational therapy, coping skills groups, or educational sessions
  • Assist with the implementation of individualized treatment plans under the supervision of nurses and licensed clinicians

Registrar Representative

Office of the Registrar
10.2022 - 09.2023
  • Communicated, assisted, and answered registration requests via phone, email, or in person
  • Processed student and faculty forms and updated computer system with latest information to keep records current and accurate
  • Helped resolve student registration issues to reduce acceptance, enrollment and payment delays

Facility Service Attendant

Joseph L. Alioto Recreation Center
09.2019 - 03.2021
  • Set up and maintained organization of equipment
  • Greeted and checked memberships/ registered students, staff and alumni of the campus
  • Ensured equipment such as towels, uniforms and surrounding areas were clean
  • Complied with all facility safety rules - notified department head of any unsafe acts or conditions as soon as possible
  • Participated in safety training and safety inspections - remains current in CPR and First Aid certification
  • Responsible for opening and/or closing the fitness center
  • Ability to operate simple machinery and tools

Hostess

Texas Roadhouse
04.2019 - 08.2019
  • Greeted guests and seated them at tables or in waiting areas
  • Served ice water, rolls, or butter to patrons and provided menus
  • Assigned patrons to tables suitable for their needs and according to rotation
  • Answered telephone calls for to-go orders and responded to inquiries or transfer calls
  • Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed
  • Inspected dining area to ensure cleanliness and proper setup and restrooms for cleanliness and availability of supplies when necessary

Courtesy Clerk

Safeway
07.2018 - 09.2018
  • Performed outstanding customer service including greeting more than 300 customers daily and guiding them to appropriate aisles
  • Conducted proper bagging of groceries and escorted customers to their vehicles and loaded their purchases into their cars upon request
  • Completed price checks retrieved products for guests at check stands and responded to other customer needs
  • Collected approximately 100 shopping carts daily from the parking lot, cleaned carts and returned them to store entrances
  • Controlled inventory including stock returns
  • Achieved 100 percent on-time attendance record

Education

BS - Psychology (Clinical Counseling)

Saint Mary's College of California
Moraga, CA
06.2023

High School Diploma - undefined

James Logan High School
Union City, CA
06.2019

Skills

  • Trauma-informed care
  • Suicide prevention
  • Crisis intervention/ Conflict resolution
  • Advocate
  • HIPAA compliance
  • Adaptability
  • Clinical documentation

Certification

  • Cardiopulmonary Resuscitation (CPR)
  • Crisis prevention intervention (CPI)

LANGUAGES

English
American Sign Language

Timeline

Mental Health Technician

Fremont Hospital
01.2023 - Current

Registrar Representative

Office of the Registrar
10.2022 - 09.2023

Facility Service Attendant

Joseph L. Alioto Recreation Center
09.2019 - 03.2021

Hostess

Texas Roadhouse
04.2019 - 08.2019

Courtesy Clerk

Safeway
07.2018 - 09.2018

High School Diploma - undefined

James Logan High School

BS - Psychology (Clinical Counseling)

Saint Mary's College of California

Section name

Include your participatory actions such as stunt, etc. or academic honors if you received any.

Awards

Superintendent Honor Roll 2015, Principal's Honor Roll 2016-2019, NCS Scholar Athlete 2015-2019

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