Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Milks

Saint Johns

Summary

Passionate and dedicated mental health worker with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to the treatment and growth of clients.

Overview

5
5
years of professional experience

Work History

Mental Health Technician

Cedar Creek Hospital
07.2024 - Current
  • Completed observation rounds for each patient on the unit every 15 minutes and completed daily room checks to ensure patient safety
  • Effectively engaged in verbal de-escalation techniques when necessary
  • Facilitated the morning goals groups with emphasis on setting goals, setting boundaries, coping skills, emotional regulation strategies
  • Established rapport with many adolescent and adult patients to ensure quality of care and patient safety
  • Experienced working with actively suicidal adolescents and adults
  • Experienced working with adults in psychosis or experiencing psychosis-related symptoms or disorders such as delusions, paranoia, disorientation, etc

Advocate and Mentor

Michigan State Adolescent Diversion Program
08.2023 - 12.2023
  • Received training specific to trauma-informed care, using a strength-based approach, demonstrating empathy, and establishing rapport
  • Participated in role-playing scenarios to build confidence and prepare for interactions with juvenile justice-involved youth and families
  • Provided advocacy for a juvenile justice-involved youth while involved in the internship program
  • Engaged with the youth 6 hours a week, building rapport during joint activities and discussions
  • Collaborated with the youth to develop S.M.A.R.T
  • Goals to allow youth to experience observable progress and growth
  • Debriefed interactions with supervision as a team every week to problem-solve and discuss areas for improvement
  • Obtained experience involving multiple systems inclusive of justice-involved youth and families, mental health, education, and Department of Health and Human Services reporting requirements
  • Internship experience served to support my long-term objective and passion for being a resource to children and families in challenging situations

Retail Associate

Meijer
07.2020 - 07.2024
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Engaged with customers to promote loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Demonstrated excellent time and attendance while being a dedicated and valued employee
  • Progressively accepted additional tasks and responsibilities throughout years of service while maintaining my academic standing at Michigan State University

Education

Master’s Degree - Clinical Mental Health Counseling

Central Michigan University
05.2027

Bachelor of Arts - Psychology, Youth and Culture

Michigan State Universit
05.2024

Skills

  • De-escalation techniques
  • Patient safety management
  • Empathy development
  • Active listening
  • Trauma-informed care
  • Group therapy facilitation
  • Emotional regulation techniques
  • Excellent customer service skills
  • HIPAA requirements
  • Multicultural competence
  • Employee training
  • Inpatient treatment

Timeline

Mental Health Technician

Cedar Creek Hospital
07.2024 - Current

Advocate and Mentor

Michigan State Adolescent Diversion Program
08.2023 - 12.2023

Retail Associate

Meijer
07.2020 - 07.2024

Master’s Degree - Clinical Mental Health Counseling

Central Michigan University

Bachelor of Arts - Psychology, Youth and Culture

Michigan State Universit

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Andrew Milks