Jada Mebane
Greensboro,NC
Summary
My qualifications as a seasoned Business Development Sr Analyst,Proposal Development Analyst, Team Lead, SME, Clinical Administrative Coordinator, Account Receivable Specialist, and DSNP Retention Specialist makes me a perfect fit for your department. I offer outstanding client and customer care, as well as proficient interpersonal abilities and the skills to resolve issues. I’m looking for a new challenge with the UHG team, and with over ten years of experience, I’m confident that I can collaborate well with colleagues and contribute both my innovative and analytical capabilities.
Overview
12
12
years of professional experience
Work History
Business Development Sr. Analyst
UnitedHealthcare
01.2024 - Current
- In this role I am responsible for working directly with the SVP’s in my region by setting up RFP’s in the appropriate systems, reaching out to potential contacts for additional information for RFP’s, escalating any issues, and setting up calls to coordinate and work through the RFP with Optum or UMR for example. I also apply for licenses for the SVP’s, create travel plans, coordinate business planning, train employees, and other sales support duties as needed. Also project management,data management, administrative work, and creating/maintaining relationships.
Proposal Development Analyst
UnitedHealthcare
01.2020 - 01.2024
- I can apply my skills in case management, research, and project management to my current role while responding to numerous questions within deadline specifications. I continue to conduct weekly meetings to monitor the status of cases, onboard new employees, and revise SOPs as necessary. Working with KA, NA, PA, sales, and business development managers, I guarantee that the sales plan and questionnaires are kept up to date and effective.
Proposal Development Supervisor
UnitedHealthcare
01.2019 - 01.2020
- I oversaw the National Proposal Services department’s RFP process’s requests for CDs, or implementation binders, while I was editing proposals. Through the creation of proposals, this job supported the NBEA RFPs, Medicare and Retirement, Public Sector, Key Accounts, and National Accounts for both new business and renewal. I lead meeting with sales and upper leadership to meet goals in the appropriate time frame.
Clinical Administrative Coordinator
UnitedHealthcare
01.2018 - 01.2019
- In this rewarding position, I was able to prioritize assignments, upload clinical notes from nurses, contact hospitals for additional information, process requests through various systems, help colleagues in the work queue when needed, build Microsoft Excel spreadsheets, and run reports. This work was completed using the Facets and ICUE systems.
DSNP Retention Specialist/Team Lead
UnitedHealthcare
01.2017 - 01.2018
- I was able to answer and return incoming and outgoing calls, in addition to teach and mentor new personnel in this customer-facing position. I meticulously provided my colleagues with daily reports to ensure adherence, fulfilled quality requirements, assisted in organizing group events, provided outstanding training, and conducted meetings. Facets was the system used in this capacity. Coach and conduct quality review with team.
Team Lead
WesCare Professional Services
01.2014 - 01.2017
- As the team lead, I oversaw the onboarding of new staff members, trained, administered testing, provided proper documentation, filed paperwork, printed and replicated forms. I also, distributed medications, supervised customers, cleaned, planed meals and activities, entered data, scheduled appointments, drove customers to appointments, and created work schedules for staff members.
Customer Service Professional/ SME
BlueCross BlueShield (Elevance)
01.2016 - 01.2017
- I worked one-on-one with employees, assisted the facilitator with the training class, helped members choose a healthcare plan, worked off the 834 files, made appointments with physicians, and was awarded the World Class Customer Service Award while I was employed at BCBS.
Education
Criminal Justice Program
Rockingham Community College
NC01-2015
Criminal Justice Program
Averett University
VA01-2014
High School Diploma - undefined
Rockingham County High School
NC01-2013
Skills
- Strong organizational, project, and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Self-motivated multi-tasker with a passion for working with public
- Medicaid and Medicare
- DSNP / E&I
- NextGen Leadership Program Recipient
- Retention Employee Development Program
- Advanced Excel
APPLICATIONS
- Microsoft Office proficiency
- Word, Excel, OneNote, PowerPoint, Access
- Teams & Outlook
- Facets benefit configuration
- Qvidian
- RFPIO
- ICUE
- Salesforce
Timeline
Business Development Sr. Analyst
UnitedHealthcare
01.2024 - Current
Proposal Development Analyst
UnitedHealthcare
01.2020 - 01.2024
Proposal Development Supervisor
UnitedHealthcare
01.2019 - 01.2020
Clinical Administrative Coordinator
UnitedHealthcare
01.2018 - 01.2019
DSNP Retention Specialist/Team Lead
UnitedHealthcare
01.2017 - 01.2018
Customer Service Professional/ SME
BlueCross BlueShield (Elevance)
01.2016 - 01.2017
Team Lead
WesCare Professional Services
01.2014 - 01.2017
Criminal Justice Program
Rockingham Community College
Criminal Justice Program
Averett University
High School Diploma - undefined
Rockingham County High School