Jada Morales
Mesa,AZ
Summary
Results-driven professional specializing in cash handling and sanitation compliance. Experienced in inventory management and employee training, committed to improving operations and customer satisfaction. Skilled in crafting custom drinks and enhancing revenue through exceptional service. Collaborates effectively with team members to address customer needs in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Stadium Sports Bar & Lounge
Phoenix, Arizona
03.2025 - Current
- Supported inventory management and stock replenishment to maintain optimal supply levels.
- Trained new bartenders on techniques and operations, enhancing team readiness and service quality.
- Monitored customer behavior to ensure a safe environment.
- Executed opening and closing duties, ensuring bar was fully stocked and prepared for service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Barista
Honeycutt Coffee
Maricopa , AZ
08.2024 - 01.2025
- Prepared high-quality espresso beverages and specialty drinks for customers.
- Operated coffee brewing equipment, ensuring optimal performance and maintenance standards.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored inventory levels, coordinating with management for timely replenishment to support uninterrupted service.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events, contributing to positive customer experiences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
Apartment Leasing Agent
Parq on 5th
Tempe, Arizona
05.2022 - 12.2023
- Assisted prospective tenants with leasing inquiries and property tours.
- Managed lease agreements and tenant applications for residential units.
- Coordinated resident events to enhance community engagement and tenant satisfaction.
- Collaborated with maintenance teams to address tenant service requests promptly.
- Developed marketing strategies to promote available apartments effectively.
- Managed rent collection including issuing late or eviction notices to ensure timely payments.
- Tracked occupancy rates and prepared reports for upper management.
- Resolved disputes between tenants in a timely manner while upholding company policies.
- Ensured compliance with fair housing laws regarding tenant selection criteria.
- Processed rental applications, verified references and conducted background checks.
- Prepared leases, move-in and move-out paperwork and other documents for new tenants.
- Monitored market conditions to set competitive rental rates for various unit types.
Front Desk Agent
Residence Inn Marriott
Chandler, Arizona
12.2018 - 01.2020
- Welcomed guests and assisted with check-in and check-out processes.
- Managed reservations through property management software, ensuring optimal booking accuracy.
- Coordinated with housekeeping to ensure room readiness for arrivals.
- Processed payments and maintained daily transaction records, contributing to financial accuracy.
- Inputted guest information into computer system accurately and securely.
- Provided information about hotel amenities, services, and local attractions.
- Assisted in maintaining lobby cleanliness and organization for a welcoming atmosphere.
- Scheduled reservations for groups and special events.
- Generated daily reports on occupancy levels and revenue, supporting informed decision-making.
Education
High School Diploma -
Basha High School
Chandler, AZ05-2019
Skills
- Inventory management
- Point of sale operation
- Cash handling
- Sanitation compliance
- Customer service
- Employee training
- Communication skills
- Strong multitasking
- Proficient in mixology
- Recipe and menu memorization
Certification
- Food Handler & Title 4 Certification
- Employee of The Month
Timeline
Bartender
Stadium Sports Bar & Lounge
03.2025 - Current
Barista
Honeycutt Coffee
08.2024 - 01.2025
Apartment Leasing Agent
Parq on 5th
05.2022 - 12.2023
Front Desk Agent
Residence Inn Marriott
12.2018 - 01.2020
High School Diploma -
Basha High School