Jada King
Dallas,TX
Summary
Customer Success Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Business Consultant
Retail Shipping Associates
Richardson, TX
03.2023 - Current
- Took over 25% of territory with clientele and sold over 15% more products and services within my first 6 months.
- Averaged a talk time of 30 minutes - 2 Hours to ensure a clear understanding of all benefits regarding the partnership.
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
- Established strong client relationships through excellent communication and negotiation skills.
Head Server
Origin Kitchen + Bar
Dallas
08.2021 - 03.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Fine Dining Server
Benihana
Dallas, TX
07.2020 - 11.2021
- Organized large party reservations and special requests efficiently and accurately
- Catered to an average of 50 people a night in a fast paced environment.
- Increased table turnover rate through efficient order taking and timely delivery of dishes.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Whole Foods Shopper
Amazon
Irving, TX
03.2020 - 10.2020
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Provided exceptional customer service through active listening, empathy, and timely problem resolution.
- Achieved consistent punctuality and reliability, contributing to a positive work atmosphere within the team.
Education
High School Diploma -
VENTURE HIGH SCHOOL
Arlington, TX01.2020
Skills
- Decision-Making
- Prospecting
- Sales and Marketing
- Team Collaboration
- Relationship Building and Rapport
- Conflict Resolution
- Domain Settings
- Problem Solving
- Content Marketing
- Troubleshooting
- Time Management
Accomplishments
- Was able to host the biggest convention in the Retail Shipping Industry, due to 10% increase in number of attendees from previous year!
Timeline
Business Consultant
Retail Shipping Associates
03.2023 - Current
Head Server
Origin Kitchen + Bar
08.2021 - 03.2023
Fine Dining Server
Benihana
07.2020 - 11.2021
Whole Foods Shopper
Amazon
03.2020 - 10.2020
High School Diploma -
VENTURE HIGH SCHOOL