Jada Patton
Anderson,SC
Summary
Adept at blending top-notch customer service skills with expertise in marketing communications, honed at Cracker Barrel Old Country Store Inc. Excelled in utilizing Adobe Creative Suite and fostering team collaboration to surpass sales targets. Known for exceptional problem-solving abilities and a flair for creating impactful consumer-focused content, consistently enhancing guest satisfaction and brand presence.
Overview
5
5
years of professional experience
Work History
Skills Trainer and Retail Associate
Cracker Barrel Old Country Store Inc
Irmo, South Carolina
06.2020 - 12.2024
- Provided exceptional customer service to ensure a positive dining and gift shop experience for guests.
- Demonstrated in-depth knowledge of Cracker Barrel's menu items and promotions to assist customers with selections.
- Managed cash register transactions accurately and efficiently, maintaining a high level of integrity. Collaborated with team members to achieve daily sales targets, and foster a positive work environment. Addressed customer inquiries and concerns promptly and professionally to ensure satisfaction.
- Responded to guest feedback and reviews courteously.
- Demonstrated flexibility in scheduling to accommodate peak business hours and special events.
- Maintained a positive attitude and professional demeanor in fast-paced and high-pressure situations.
Education
Bachelor of Arts - Communications
Anderson University
Anderson, SC 05-2025
Skills
- HubSpot Social Media
Marketing Certification
- Adobe Creative Suite
- Internal and external communications
- Marketing Communications
- Product Management and Branding
- Social Media Management
- Microsoft Suite
- Video production
- Developed IMC campaigns
- Consumer-focused content management
- Utilized Mailchimp to create B2C marketing campaigns
- Utilized Adobe Premiere Pro to edit videos
- Operated Canon camera with Lavalier microphone to create quality videos
Timeline
Skills Trainer and Retail Associate
Cracker Barrel Old Country Store Inc
06.2020 - 12.2024
Bachelor of Arts - Communications
Anderson University
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