Jada Ratiff
Hughesville,MD
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Crew Team Member
McDonald's
Cincinnati, OH
12.2023 - 06.2024
- Provided customers with information about product features, pricing, and availability.
- Operated cash register accurately and efficiently.
- Performed routine maintenance tasks, including sweeping, mopping, and dusting to uphold store cleanliness standards.
- Prioritized provision of exceptional customer service consistently.
- Assisted customers with orders and inquiries.
- Engaged in effective teamwork with colleagues to ensure seamless completion of assigned responsibilities.
Server/Hostess/Trainer
Cracker Barrel
Waldorf, MD
11.2021 - 09.2022
- Efficiently responded to guest inquiries and complaints in a professional manner.
- Maintained a high level of accuracy and efficiency while taking customer orders.
- Monitored dining room for cleanliness and ensured proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Assisted in training new servers and hosts.
- Effectively communicated with kitchen staff to address customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
Education
High School Diploma -
North Point High School
Waldorf, MD05-2023
Some College (No Degree) - Psychology
College of Southern Maryland
La Plata, MDSome College (No Degree) - Biology
Xavier University
Cincinnati, OHSkills
- Customer Service
- Creativity and Innovation
- Teamwork and Collaboration
- Clear Communication
- Crew Leadership
- Time Management
- Complex Problem-Solving
- POS operation
- Strong Work Ethic
- Cash Handling
Accomplishments
- A state finalist in the NAM confidence pageant
Affiliations
- Donated my time to the LifeStyles Distribution Center by helping families with shopping and maintaining an organized space.
References
References available upon request.
Timeline
Crew Team Member
McDonald's
12.2023 - 06.2024
Server/Hostess/Trainer
Cracker Barrel
11.2021 - 09.2022
High School Diploma -
North Point High School
Some College (No Degree) - Psychology
College of Southern Maryland
Some College (No Degree) - Biology
Xavier University