Jada Rodriguez
Lees Summit
Summary
I am an experienced professional with a strong background in office administration, front desk operations, and dealership environments. My roles have required exceptional organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Additionally, I am a dedicated team player, having honed my collaborative skills through participation in a swim team and training children in sports. Lastly, I am currently a student at the University of Central Missouri seeking my business degree. These experiences have equipped me with excellent teamwork, leadership, and communication abilities, making me a valuable asset in any team-oriented setting.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Accounts Recievable Specialist
Hendrick Automotive Group
Leawood
08.2024 - Current
- I take care of 5 different stores, Lexus, 3 BMW stores, and Acura
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Receptionist/Cashier/Customer Service
Adams Toyota Lee's Summit
Lees Summit
03.2024 - 08.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
Front Desk Agent/Coach
Youth Excited About Sports
Warrensburg
08.2022 - 08.2023
- Collected deposits, fees, and payments.
- Maintained accurate records of guests information, payments, using management software.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties or gatherings.
- Lead children in practice and workouts for sports.
Store Associate
Walmart
Lees Summit
08.2019 - 08.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Cashier/Customer Service
Taco Bell
Lees Summit
10.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Business
University of Central Missouri
Warrensburg, MO 08.2024 - 08.2025
Associate of Arts - Business
Metropolitan Community College
Kansas City, MO 08.2022 - 08.2024
High School -
Lees Summit West High School
Lees Summit, MOSkills
- Customer service
- Communication skills
- Computer literacy
- Microsoft excel
- Microsoft word
- Accounting
- Accounts receivable
- Data entry
- Financial reporting
- Payment posting
- Data inputting
- Accounts receivable software
- Statement issuing
- Data entry and management
- Spreadsheets and journal entries
- Month-end closing procedures
- Statement preparation
- Customer service support
- Accurate payment posting
- Finance
Timeline
Bachelor of Arts - Business
University of Central Missouri
08.2024 - 08.2025
Accounts Recievable Specialist
Hendrick Automotive Group
08.2024 - Current
Receptionist/Cashier/Customer Service
Adams Toyota Lee's Summit
03.2024 - 08.2024
Associate of Arts - Business
Metropolitan Community College
08.2022 - 08.2024
Front Desk Agent/Coach
Youth Excited About Sports
08.2022 - 08.2023
Store Associate
Walmart
08.2019 - 08.2022
Cashier/Customer Service
Taco Bell
10.2018 - 08.2019
High School -
Lees Summit West High School