Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jada Slaughter

Lithia Springs,GA

Summary

Detail-oriented Accounts Payable and Billing Specialist with over 5 years of experience managing vendor payments, financial reporting, and customer support. Proven ability to streamline processes, ensure compliance, and maintain accurate records in both onsite and remote settings. Known for time management, operational efficiency, and problem-solving in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Accounts Payable/Accounts Receivable Clerk

J&J Boutique
Lithonia, GA
03.2023 - Current
  • Reviewed, verified, and processed invoices from vendors, ensuring they were accurate and compliant with company policies
  • Prepared and executed payments to vendors by checks, ACH, wire transfers, or credit cards
  • Maintained detailed records of accounts payable transactions, including invoices, purchase orders, and payment receipts
  • Assisted with month-end and year-end closing activities, including preparing reports on accounts payable activities

Customer Service Representative

Continuum Global Solutions
, Remote
03.2022 - 02.2023
  • Provided exceptional customer support via phone, email, and live chat, ensuring quick resolution of customer inquiries, complaints, and requests
  • Managed and resolved complex customer issues, demonstrating patience and effective communication skills
  • Collaborated with other departments to address customer needs and enhance service delivery
  • Maintained accurate records of customer interactions, transactions, and feedback in CRM software

Billing Specialist

United Utility
Canton, MS
01.2019 - 02.2020
  • Managed the billing process for clients and ensured accurate and timely invoicing
  • Prepared and issues invoices to clients, ensuring accuracy and compliance with company policies and contract terms
  • Collaborated with other departments, including sales and customer service to resolve billing issues and enhance the overall client experience
  • Maintained accurate records of billing and payment activities in the accounting system

Education

Bachelor of Science (B.S.) - Accounting

Jackson State University
Jackson, MS
05.2018

High School Diploma -

Ridgeland High School
Ridgeland, Mississippi
05.2014

Skills

  • Data entry and documentation
  • Remote work tools, technical support tools
  • Conflict resolution
  • CRM software and Microsoft Office Suite
  • Quickbooks
  • Invoice processing
  • Data entry accuracy
  • Vendor management
  • Technical proficiency, operating systems
  • Typing speed and accuracy
  • Problem escalation
  • Operational efficiency
  • Accounts reconciliation
  • Financial reporting
  • Customer service
  • Time management

Certification

Women's Entrepreneurship Certification, Bank of America Institute at Cornell University, 2024

Timeline

Accounts Payable/Accounts Receivable Clerk

J&J Boutique
03.2023 - Current

Customer Service Representative

Continuum Global Solutions
03.2022 - 02.2023

Billing Specialist

United Utility
01.2019 - 02.2020

Bachelor of Science (B.S.) - Accounting

Jackson State University

High School Diploma -

Ridgeland High School

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Jada Slaughter