Jada Sloan
T-Mobile
Miami,FL
4
years of professional experience
Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Work History
Mobile Sales Expert
1 Year 1 Month- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Cashier
5 Months- Counted money in drawers at beginning and end of each shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
- Communicated proactively with guests to troubleshoot problems and provide guidance.
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
Cashier
1 Year 4 Months- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
10 Months- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
Associate Of Arts And Sciences - Culinary Arts
High School Diploma
Skills
Computer Proficiency and Microsoft Office
Excellent Written and Verbal Communication
Sales Expertise
Customer Relations
Customer Service
Timeline
Mobile Sales Expert
T-Mobile
03.2022 - 04.2023Read More
Cashier
Dave & Buster's
06.2021 - 11.2021Read More
Cashier
Harris Teeter
02.2020 - 06.2021Read More
Cashier
Publix
01.2019 - 11.2019Read More
Miami Norland Senior High School
High School Diploma
Read More
Johnson & Wales University - North Miami
Associate Of Arts And Sciences from Culinary Arts
Read More