Jada Smith
Kaukauna
Summary
Dynamic and compassionate professional with a proven track record in relationship building and team training, honed across roles from Tanners Grill and Bar to Heartwood Homes Senior Living. Excels in clear communication and time management, significantly enhancing customer loyalty and improving client quality of life through dedicated service and personalized care.
Overview
8
8
years of professional experience
Work History
Server, Manager, Social Media
Tanners Grill and Bar
08.2019 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Liaised between servers and upper management to address issues and manage challenges.
- Cultivated warm relationships with regular customers for guest satisfaction and loyalty through consistent commitment to quality service.
Early Childhood Education Teacher
Kidzland 2
01.2017 - 11.2022
- Collaborated with colleagues to design cross-curricular lesson plans that enhanced student understanding of multiple subjects.
- Participated in professional development opportunities to stay current with research-based teaching methods in early childhood education.
- Developed a positive classroom environment by implementing effective behavior management strategies and fostering strong student-teacher relationships.
- Organized field trips and extracurricular activities that enriched students'' educational experiences outside of the classroom setting.
Caregiver, Special Needs
ANEW Choice Care
11.2019 - 06.2022
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Distributed medication in a timely manner per the Doctors request
Caregiver, Elderly
Heartwood Homes Senior Living
11.2019 - 06.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication intake.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
No Degree - Undecided
UW Oshkosh
OshkoshSkills
- Relationship building
- Team Training
- Medication administration
- Clear communication
- Time management
- Respectful and compassionate
- Multitasking and organization
- Devoted
- Influential to others
Timeline
Caregiver, Special Needs
ANEW Choice Care
11.2019 - 06.2022
Caregiver, Elderly
Heartwood Homes Senior Living
11.2019 - 06.2022
Server, Manager, Social Media
Tanners Grill and Bar
08.2019 - Current
Early Childhood Education Teacher
Kidzland 2
01.2017 - 11.2022
No Degree - Undecided
UW Oshkosh
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