Jada Smith
Durham,NC
Summary
Detail-oriented and dependable professional with strong communication, organization, and problem-solving skills. Known for providing exceptional services, maintaining accuracy, and handling confidential information with professionalism. Adaptable and highly motivated, with the ability to work effectively in fast paced environments, manage multiple priorities, and build positive relationships with others. Committed to continuous learning, teamwork, and delivering high-quality results.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Cosmetologist (Self Employed)
JmacBeauty
Durham, North Carolina
05.2022 - Current
- Cultivated long-term client relationships through effective communication and high-quality services, fostering client loyalty.
- Delivered personalized hair, makeup, and skincare services tailored to individual client needs, enhancing client satisfaction.
- Oversaw scheduling, client communication, appointments, payments, and daily business operations independently, ensuring seamless service delivery.
Universal Banker
TRUIST
Durham, NC
04.2025 - 08.2026
- Build strong customer relationships by identifying financial needs and providing appropriate products and service recommendations.
- Build strong customer relationships by identifying financial needs and providing appropriate products and service recommendations.
- Maintained compliance with banking regulations, security procedures, privacy requirements, and cash-handling standards.
Phlebotomy Team Lead
The Blood Connection
Raleigh, North Carolina
04.2023 - 04.2025
- Performed approximately 50-60 blood collections daily using venipuncture and capillary puncture techniques.
- Ensured strict infection-control, aseptic, and sterilization practices during collection to safeguard patient health.
- Labeled, handled, stored, and documented blood specimens per established procedures, ensuring compliance and specimen integrity.
- Verified donor/patient information and followed established identification and collection procedures to ensure specimen accuracy and safety
- Operated efficiently in high-volume setting, prioritizing accuracy, professionalism, and safety for patients and donors.
Cashier/Customer Service Representative
Carlie C's
Durham, NC
03.2018 - 06.2023
Education
Certificate - Phlebotomy
Lotus Health Care Academy
Raleigh, NC08-2025
Certificate - Cosmetology
Durham Technical Community College
Durham, NC05-2022
High School Diploma -
Souther School of Energy & Sustainability
Durham, NC06-2020
Skills
- Blood collection and specimen handling
- Patient care and infection control
- Patient identification and verification
- Customer relationship management
- Cash handling and balancing
- HIPAA compliance and confidentiality
Certification
- Certified Phlebotomist
- Licensed Cosmetologist
Timeline
Universal Banker
TRUIST
04.2025 - 08.2026
Phlebotomy Team Lead
The Blood Connection
04.2023 - 04.2025
Cosmetologist (Self Employed)
JmacBeauty
05.2022 - Current
Cashier/Customer Service Representative
Carlie C's
03.2018 - 06.2023
Certificate - Phlebotomy
Lotus Health Care Academy
Certificate - Cosmetology
Durham Technical Community College
High School Diploma -
Souther School of Energy & Sustainability