Kimberly Alexander
Redford,MI
Summary
Proactive Cosmetologist, Patient Care Technician, and Medical Assistant with extensive experience in maintaining hygiene standards, managing appointments, and providing compassionate patient care. Skilled in EKGs, vital signs monitoring, specimen collection, and personalized cosmetology services. Bringing exceptional time management, workspace organization, and patient-focused care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Cosmetologist
Blessed Hands & Things Hair Salon
10.2010 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Patient Care Technician
The Medical Team
03.2022 - 05.2022
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Medical Assistant
C-Spine Ortho; and Dr. Aggarwal Office
09.2017 - 07.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient spirometry.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
Bachelor of Science - Health Sciences: Option in Community Development
Central Michigan University
Mt. Pleasant, MIAssociate of Science - Health Sciences
Wayne County Community College
Detroit, MISkills
- Social skills
- Friendly Communication
- Active Listening
- Body Mechanics
- Documentation and Charting
- Collecting vitals
- Performing EKGs
- Vaccine administration
- EMR / EHR
- ADL Assistance
- Personal care needs
- Administering immunizations
- Workspace Organization
- Bathing Assistance
- Compassion and Empathy
- Basic Life Support
- Patient-focused care
- Specimen Collection
- Certified Nursing Assistant
- Activities of Daily Living ADL Support
- CPR/AED
- Vital signs monitoring
- Compassionate communication
- Catheter Care
- Venipuncture
- Order of draw
- Specimen handling
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Blood Glucose Testing
Certification
- Licensed Cosmetologist
- Certified Medical Assistant
- Certified Nurse Aide
Timeline
Patient Care Technician
The Medical Team
03.2022 - 05.2022
Medical Assistant
C-Spine Ortho; and Dr. Aggarwal Office
09.2017 - 07.2019
Cosmetologist
Blessed Hands & Things Hair Salon
10.2010 - Current
Bachelor of Science - Health Sciences: Option in Community Development
Central Michigan University
Associate of Science - Health Sciences
Wayne County Community College
- Licensed Cosmetologist
- Certified Medical Assistant
- Certified Nurse Aide
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