JADA STEWARD

• Led team in daily operations to enhance customer satisfaction and streamline service delivery.
• Implemented training programs for staff to improve performance and operational efficiency.
• Developed scheduling strategies to optimize labor costs while maintaining service quality.
• Monitored inventory levels, ensuring timely replenishment and minimizing waste.
• Motivated, trained, and disciplined employees to maximize performance.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.

Reviewed financial information and adjusted operational budgets to promote profitability.

Managed procurement processes and coordinated material and resource allocation.

Coordinated with department managers to support seamless implementation of operational strategies.

Developed and implemented operational strategies to improve efficiency and reduce costs.

Analyzed existing processes, identified areas for improvement and created new procedures to optimize workflow.

Planned and monitored day-to-day running of business to facilitate smooth progress.

Analyzed current operational processes and performance, recommending solutions for improvement.

Collaborated with senior management to set and achieve district goals.

Identified and developed pipeline of talent through succession planning tools and best practices.

Aligned procedures and protocols with changing business demands.

Managed staff to optimize brand expansion initiative productivity.

Managed diverse administrative, financial and documentation requirements.

Reduced financial discrepancies by managing P&L to remain under budget with on-time project completion.

Maintained up-to-date records of employee performance evaluations for all personnel assigned to locations under my supervision.

Reviewed financial statements from each location regularly and provided feedback for cost control initiatives.

Analyzed sales data from all stores within the district to identify trends and opportunities for improvement.

Conducted regular meetings with store managers to ensure compliance with corporate policies, procedures and standards.

Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Analyze P&L (Payroll and Ledgers) statement to identify trends and decide necessary action

Ensure food quality and service standards were consistently met

Adhere to FDA and state regulations for food preparation and food service

Utilize UIS (Universal Information System) for inventory, cash audits, create schedules, operation budget, and sales summary

Coached, mentored, trained and terminated associates to ensure a smooth operation that fit the needs of the business