Jada Strong
Jacksonville,NC
Summary
Dedicated worker with experience in customer service, product development, leadership growth, active listening, and problem-solving. Achieved the rank of Sergeant in the Army and Marine Corps, acquiring several different Military Occupations with a TS/SCI.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Sales Associate
Lowes Home Improvment
09.2019 - Current
- Received over 8 awards from customers and management due to positive sales and ratings from surveys.
- Provided information on company offerings to promote products and services to customers.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Provided optimal customer engagement, resulting in increased sales conversions.
Intelligence Analyst
US Army
09.2019 - Current
- Created useful and timely intelligence products to support field operations.
- Conducted threat assessment and analysis of foreign adversaries in support of military operations.
- Briefed upper-level personnel on emerging threats.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
USMC Tanker
U.S. Marine Corps
03.2019 - 09.2020
- Remained current with training and sought new training opportunities to further personal growth.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Restaurant Team Member
Chipotle
09.2018 - 02.2019
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cultivated warm relationships with regular customers.
- Greeted guests pleasantly and answered menu questions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
White Oak High School
Jacksonville, NC01.2019
Skills
- Strong critical thinking capabilities
- Active Listener
- Adaptable
- Maintains TS/SCI clearance
- Computer skills
Certification
- CompTIA Security+ - [Ongiong]
- CompTIA ITF+ - [Ongiong]
Timeline
Customer Sales Associate
Lowes Home Improvment
09.2019 - Current
Intelligence Analyst
US Army
09.2019 - Current
USMC Tanker
U.S. Marine Corps
03.2019 - 09.2020
Restaurant Team Member
Chipotle
09.2018 - 02.2019
High School Diploma -
White Oak High School