Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jada Strong

Jacksonville,NC

Summary

Dedicated worker with experience in customer service, product development, leadership growth, active listening, and problem-solving. Achieved the rank of Sergeant in the Army and Marine Corps, acquiring several different Military Occupations with a TS/SCI.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Sales Associate

Lowes Home Improvment
09.2019 - Current
  • Received over 8 awards from customers and management due to positive sales and ratings from surveys.
  • Provided information on company offerings to promote products and services to customers.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
  • Provided optimal customer engagement, resulting in increased sales conversions.

Intelligence Analyst

US Army
09.2019 - Current
  • Created useful and timely intelligence products to support field operations.
  • Conducted threat assessment and analysis of foreign adversaries in support of military operations.
  • Briefed upper-level personnel on emerging threats.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

USMC Tanker

U.S. Marine Corps
03.2019 - 09.2020
  • Remained current with training and sought new training opportunities to further personal growth.
  • Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Restaurant Team Member

Chipotle
09.2018 - 02.2019
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Cultivated warm relationships with regular customers.
  • Greeted guests pleasantly and answered menu questions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

White Oak High School
Jacksonville, NC
01.2019

Skills

  • Strong critical thinking capabilities
  • Active Listener
  • Adaptable
  • Maintains TS/SCI clearance
  • Computer skills

Certification

  • CompTIA Security+ - [Ongiong]
  • CompTIA ITF+ - [Ongiong]

Timeline

Customer Sales Associate

Lowes Home Improvment
09.2019 - Current

Intelligence Analyst

US Army
09.2019 - Current

USMC Tanker

U.S. Marine Corps
03.2019 - 09.2020

Restaurant Team Member

Chipotle
09.2018 - 02.2019

High School Diploma -

White Oak High School
Jada Strong