Jada Velazquez
Lowes Home Improvment
White Plains,NY
2
Languages
4
years of professional experience
Energetic and organized, with a knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong communication skills. Committed to driving team success and achieving organizational goals.
Work History
Customer Service Representative
6 Months- Resolved customer inquiries through effective communication and active listening techniques.
- Processed returns and exchanges efficiently, ensuring customer satisfaction and compliance with store policies.
- Assisted customers in locating products and providing information on features and benefits.
- Adapted quickly to changing workflows and customer needs in a fast-paced retail environment.
Digital Personal Shopper
11 Months- Selected correct products based on customer needs, product specifications and applicable regulations.
- Managed order fulfillment processes to ensure timely delivery of products to customers.
- Adapted quickly to new tools and technologies
- Resolved customer inquiries and issues, fostering positive relationships and loyalty.
- Contributed to team objectives in fast-paced environment.
Caterer
2 Months- Facilitated seamless execution of events through strategic planning and coordination.
- Supported team in serving guests during events, enhancing customer satisfaction through attentive service.
- Maintained cleanliness and organization of kitchen and service areas to comply with health and safety standards.
- Provided friendly, courteous service to create memorable moments for guests.
Camp Counselor
3 Months- Assisted in planning and executing recreational events, enhancing camper experience.
- Facilitated arts and crafts sessions, promoting creativity and teamwork among participants.
- Developed rapport with campers, building trust and encouraging participation in group activities.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Bachelor of Arts - Psychology
High School Diploma
- Advanced Regents Diploma
- 3.7 GPA
- Aspira Member
Skills
Customer service
Active listening
Effective communication
Customer advocacy
Problem-solving
Product knowledge
Critical thinking
Time management
Order fulfillment
Group leadership
Customer engagement
Languages
Spanish
Native or Bilingual
Italian
Limited Working
Interests
Dancing
Pilates
Yoga
Gym Workouts
Documenting and sharing travel experiences.
Fundraising Events
Timeline
Customer Service Representative
Lowes Home Improvment
10.2025 - 04.2026Read More
Digital Personal Shopper
Walmart
06.2024 - 05.2025Read More
Caterer
The Elan Catering and Events
06.2023 - 08.2023Read More
Camp Counselor
Gate Hill Day Camp
05.2022 - 08.2022Read More
Binghamton State University of NY
Bachelor of Arts from Psychology
Read More
North Rockland High School
High School Diploma
Read More
Honors/Awards
- World Language Honor Society (2018-2022)
- RCC Hispanic Heritage Award (2019-2020)
- North Rockland High School Principles List (2020-2022)
- Harpur College Dean's List (Spring Semester 2023)