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Experienced professional seeking a position in computer information systems and customer service support. Detail-oriented and valuable team player with exceptional organizational skills. Demonstrated expertise in problem-solving, data analysis, and providing excellent customer service. Quick learner with the ability to adapt to new technologies and processes, driving successful outcomes. Proven track record of effectively managing projects and delivering innovative solutions.

An educated and experienced technician with enhanced IT training in providing computer hardware and software support for both Apple and Microsoft Operating Systems.

Seasoned Support Specialist with a background in troubleshooting, customer service, and technical support. Strengths include problem-solving, team collaboration, communication skills, and a strong work ethic. Known for delivering high-quality assistance to customers while exceeding expectations. Previous roles resulted in improved client satisfaction and streamlined processes within departments. Eager to contribute to a dynamic team and support organizational goals. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.

Technical Support Engineer with experience supporting SaaS platforms, troubleshooting complex workflows, and resolving system issues using APIs, configuration tools, and automation. Strong background in application support, internal tooling, and cross-functional collaboration.

Jada Whitfield

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Directional Support

Floor Exhibitor, Registration Clerk

Registration Clerk / Room Monitor

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Some College (No Degree) - Business Administration

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Directional Support

Floor Exhibitor, Registration Clerk

Registration Clerk / Room Monitor

Some College (No Degree) - Business Administration

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