Jada Wright
West Palm Beach
Summary
Results-driven professional with over 5 years of experience in case management, client advocacy, and service coordination. Proven ability to manage complex caseloads, coordinate multidisciplinary services, and deliver impactful outcomes. Skilled in assessments, crisis intervention, documentation, and building strong client relationships. Committed to improving client outcomes through effective communication, problem-solving, and resource management.
Overview
5
5
years of professional experience
Work History
Case Manager
Alpert JFS
04.2024 - Current
- Conduct comprehensive client assessments and design strategic service plans.
- Assess client situations, including psychosocial needs.
- Provide crisis intervention, advocacy, and coordinate resources.
- Interface with medical professionals and internal teams.
- Report critical incidents to appropriate parties.
- Develop and manage care plans with clients and families.
- Submit authorizations and maintain documentation.
- Protect client confidentiality.
Dependency Case Specialist
ChildNet
06.2021 - 05.2023
- Coordinated case plans ensuring compliance with court and agency guidelines.
- Collaborated with CPI, DCF, and community providers.
- Supported communication across legal and service teams.
- Identified behavioral health needs and connected clients to services.
- Facilitated access to treatment and community resources.
- Conducted field and office consultations.
- Maintained accurate documentation and case tracking.
- Participated in legal proceedings and multidisciplinary meetings.
Education
Bachelor's Degree -
Florida International University
Skills
- Case Management
- Client Advocacy
- Program Coordination
- Project Coordination
- Client Relationship Management
- Customer Relationship Management
- Remote Communication
- Crisis Intervention
- Problem Solving
- Event Management
- Resource Management
- Documentation
- Compliance
- Cross-Functional Team Collaboration
- Public Speaking
- Facilitation
- Care planning
- Client assessment
- Documentation management
- Resource coordination
- Client advocacy
- Team collaboration
- Effective communication
- Problem solving
- Documentation proficiency
Timeline
Case Manager
Alpert JFS
04.2024 - Current
Dependency Case Specialist
ChildNet
06.2021 - 05.2023
Bachelor's Degree -
Florida International University