Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jadah McCullum

Baltimore,MD

Summary

Motivated and dependable team player with retail and customer service experience. Eager to contribute strong communication, multitasking, and leadership skills to a fast-paced, guest-focused environment. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Member

Cinemark Theaters
Joliet, Illinois
06.2023 - 08.2025
  • Provided excellent customer service in a fast-paced movie theater, assisting over 300 guests daily.
  • Operated POS systems for concession sales, handling cash, and digital payments with 100% accuracy.
  • Maintained clean and safe auditoriums, restrooms, and lobbies according to company standards.
  • Supported the training of new hires, reinforcing proper procedures and teamwork.
  • Adapted quickly to peak times by managing multiple responsibilities with minimal supervision.
  • Monitored film schedules to assist customers with seating inquiries.
  • Resolved customer complaints promptly to enhance guest experience.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Received, processed, and stocked merchandise following store policies.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Evaluated the needs of departments and delegated tasks to optimize overall production.

Warehouse Worker

Datamation Imaging
Joliet, Illinois
07.2024 - 08.2024
  • Managed inventory and ensured that quality standards were met for all scanned media.
  • Prepped, scanned, and digitally archived books to meet client accuracy goals
  • Contributed to a team environment by meeting daily productivity and accuracy targets
  • Maintained professional and courteous communication with coworkers and supervisors
  • Operated warehouse equipment to efficiently move and organize inventory.
  • Assisted in inventory management through regular stock checks and updates.
  • Packaged products for shipment, adhering to company standards for quality control.
  • Collaborated with team members to meet daily operational targets effectively.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Tagged and wrote identifying information on containers, boxes, and cargo.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.

Volunteer

Feed My Starving Children
Aurora, Illinois
09.2018 - 05.2022
  • Assisted with event setup, meal packing, and data entry to support global hunger relief efforts
  • Helped organize activities and led youth engagement programs during volunteer events
  • Coordinated food packing events to support hungry communities worldwide.
  • Trained new volunteers in safety protocols and packing procedures.
  • Monitored packing processes to maintain quality and efficiency standards.
  • Promoted volunteer opportunities through social media and community outreach initiatives.
  • Followed directions from supervisors and completed tasks within the appropriate timeframe.
  • Collaborated with other volunteers to create a positive work environment.

Education

Bachelor of Arts - Screenwriting And Animation

Morgan State University
Baltimore, MD
05-2026

Skills

  • Customer service and conflict resolution
  • Team collaboration and leadership
  • Time management and multitasking
  • Cash register operation (POS systems)
  • Inventory tracking and quality control
  • Cleanliness & safety standards
  • Task prioritization
  • Upselling techniques

Affiliations

  • Black Girls Vote
  • NAACP
  • Girls Who Lead

Certification

  • Food Handling
  • Google AI Essentials

Timeline

Warehouse Worker

Datamation Imaging
07.2024 - 08.2024

Team Member

Cinemark Theaters
06.2023 - 08.2025

Volunteer

Feed My Starving Children
09.2018 - 05.2022

Bachelor of Arts - Screenwriting And Animation

Morgan State University

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