Summary
Overview
Work History
Education
Skills
Timeline
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Julian Adame Posada

Summary

Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

General Manager

Jamba
02.2017 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and maintained relationships with customers and suppliers through account development.

Office Administrator

California State University, Bakersfield
05.2019 - 05.2021
  • Interacted with students and faculty by phone, email, or in-person to provide information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry faculty or students.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Lead Supervisor

Conduent Business Solutions
06.2019 - 02.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.
  • Coordinated supervisory assignments to maintain strong front-line leadership over system operations.
  • Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
  • Helped deploy new products and processes by translating directives into effective policies for front-line workers.

Education

Bachelor of Arts - Digital Communications And Multimedia

California State University - Bakersfield
Bakersfield, CA
04.2020

Skills

  • Business Administration
  • Supply Chain Management
  • Contract Negotiations
  • Quality Management
  • Schedule Management
  • Financial Administration
  • Account Management
  • Project Management

Timeline

Lead Supervisor

Conduent Business Solutions
06.2019 - 02.2021

Office Administrator

California State University, Bakersfield
05.2019 - 05.2021

General Manager

Jamba
02.2017 - Current

Bachelor of Arts - Digital Communications And Multimedia

California State University - Bakersfield

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Julian Adame Posada