JADAN WAGNER
Junction City,Kansas
Summary
Dynamic individual experienced in providing exceptional customer service in a fast-paced environment. Skilled at multitasking, taking orders accurately and upselling. Possesses strong interpersonal skills and ability to build strong relationships with customers.
Overview
2
2
years of professional experience
Work History
Car Hop
Sonic Drive-In
07.2022 - Current
- Providing food service to our guest in vehicles parked in stalls and patio areas in a friendly manner, with enthusiasm and a smile.
- Taking orders and processed payments and making accurate change quickly.
- Efficiently manages multiple tasks simultaneously in fast-paced environment.
- Greets guests in a friendly manner and takes orders accurately while up-selling additional menu items.
- Able to carry and balance a tray weighing up to 25 pounds.
- Successful completion of assigned Sonic Skating Training Program.
- Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
- Performs other job related duties as assigned or required including, but not limited to, preparing drinks, ice cream menu items or taking guests orders.
- Being mindful of the weather conditions for exposure to extreme temperatures based on variable weather conditions.
- Maintained a clean and organized workspace for efficient food preparation and delivery.
- Ensured order accuracy, double-checking each order before delivering to customers.
- Assisted in the training of new carhops, sharing best practices for success in the role.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Improved efficiency by restocking supplies during downtime periods between orders.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Answered guest questions and promoted special products.
Cashier
Bealls
05.2023 - 02.2024
- Ensured that each transaction was completed accurately and efficiently according to established procedures
- Confirmed accurate scanning of products
- Operated cash register and accurately processed payments, returns, and exchanges
- Helped restock shelves when necessary to maintain an organized display area.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Junction City High School
Junction City, Ks 6644105.2023
Skills
- Beverage Preparation
- Car-Side Service
- Menu Memorization
- Payment Processing
- Quality Assurance
- Safe Food Handling
References
References available upon request
Extracurricular Activities
Girl Scouts
Girl Scouts
Actively participated in Girl Scouts from Kindergarten to completion of High School. With the Girl Scouts I have participated and organized events, such as but not limited to outdoor adventures to community service projects, badge workshops, ceremonies and cookie sales. Girl Scouting has also taught me how to emphasizes teamwork cooperation, and to encounter challenges, whether it’s adapting to changing weather during camping trips or resolving conflicts within the troop.
Timeline
Cashier
Bealls
05.2023 - 02.2024
Car Hop
Sonic Drive-In
07.2022 - Current
High School Diploma -
Junction City High School