Jadazia Jones
Denver,CO
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Veterinary Assistant/Technician position. Ready to help team achieve company goals. Efficiently handles various pet breeds and temperaments. Offers experience conducting pet examinations, maintaining animal care records and preparing animals for surgery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
VCA Hospitals
Denver, CO
11.2023 - 06.2025
- Assisted veterinarians during examinations and surgeries, providing critical support and ensuring patient comfort.
- Administered medications and vaccinations according to veterinary protocols, enhancing patient care quality.
- Monitored animal behavior and vital signs, promptly reporting changes to veterinary staff for effective treatment plans.
- Educated pet owners on proper care techniques, fostering strong client relationships and adherence to veterinary recommendations.
- Maintained cleanliness and organization of workspaces, promoting a safe environment for staff and patients alike.
- Trained new team members in standard operating procedures, improving overall team efficiency and service delivery.
- Collaborated with diverse teams to streamline clinic operations, enhancing workflow effectiveness and patient satisfaction.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Veterinary Technician
VVC
18511 E Hampden Ave
05.2021 - 06.2023
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed fecal examinations, urinalysis and bloodwork.
- Collected and prepared specimens for laboratory testing.
- Obtained patient history from owners and performed physical examinations.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
Customer Service Representative
24/7 Intouch
01.2019 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Veterinary Technology
Pima Medical Institute
Aurora, CO05.2019
Smoky Hill High School
Aurora, CO05.2018
Skills
- X-Ray Review
- IV Fluid Administration
- Infection Control
- Skin Scraping
- Process Payments
- Pre-Anesthetic Preparation
- IV Placement
- Fluorescein Stain Testing
- Monitor Animal Behavior
- Spay and Neuter Surgeries
- Ear Cleaning
- Sternal and Lateral Recumbency Restraint
- Critical Thinking
- Gowning and Gloving Procedures
- Emergency Resuscitation
- Time Management
- Microsoft Excel
- Supply Restocking
- Microsoft Access
- Wound Treatment
- Schirmer Tear Testing
- Oral and Topical Medication Administration
- Ear Sample Collection
- Medical History
- Heartworm Diagnostic Testing
- Suture Removal
- Explaining Treatment
- Maintaining Treatment Notes
- Instrument Pack Sterilization
- Active Listening
- Suction and Cautery Machine Operation
- Vaccination Administratio
- Speaking
- Feline Cat Bag Restraint
- Writing
- Canine and Feline Intubation
- Microsoft Outlook
- Microsoft Office
- Surgical Procedure Support
- Monitoring Recovery
- Post-Surgical Clean Up and or Sanitation
- X-Ray Animals
- Lab Animal Restraint
Education
true
Certification
Fear Free Certification
BLS Certification
Timeline
Veterinary Assistant
VCA Hospitals
11.2023 - 06.2025
Veterinary Technician
VVC
05.2021 - 06.2023
Customer Service Representative
24/7 Intouch
01.2019 - 05.2021
Veterinary Technology
Pima Medical Institute
Smoky Hill High School