Jade Benner
Harrisburg,PA
Summary
Highly motivated, strong leader seeking a career in customer service leadership. Energetic Lead Sales Associate models passion for brand, customer and product to meet and exceed individual and team goals. Collaborates with team, building strong relationships to maximize customer loyalty. Protects company assets with policy awareness and loss prevention procedures.
Overview
7
7
years of professional experience
Work History
Senior Sales Specialist
REI
Mechanicsburg, PA
09.2021 - Current
- Engage in Sales and Service Training to drive sales
- Adjust visual presentations to inventory levels, new products, and promotions
- Monitor inventory accuracy, price accuracy and store levels
- Train and mentor new staff
- Partner with Store management to achieve goals and daily expectations
- Drive Customer service and satisfaction.
Quality Assurance Specialist
InSync Consulting
Harrisburg, PA
09.2020 - 07.2021
- Ensure accurate production of highly sensitive Govt project
- Document discrepancies and correct in a timely manner
- Monitor inventory levels of all components
- Mentor teams in expectations and results.
Operations Manager
Brandfox
Harrisburg, PA
09.2019 - 09.2020
- Manage all aspects of 3PL operation
- Maintain relationships with both vendors and customers
- Monitor systems to ensure efficient workflow
- Review time and production goals with all staff
- Delegate responsibilities to team members to optimize production.
Landscape Production
Davis Landscape
Harrisburg, PA
03.2017 - 09.2019
- Manage Inventory for Jobs of all sizes
- Utilize time management to complete jobs within budget and time
- Work independently and with small teams to solve problems
- Read plans and coordinate with other trades
- Operate Equipment in a safe manner.
Education
Associates Degree in Criminal Justice -
Harrisburg Area Community College
12.2014
Pennsylvania State University
12.2002
Skills
- Interpersonal skills
- Motivational
- Effective Communicator
- Team Player
- Goal Oriented
- Reliable
- Hard Working
- Strong Customer Service Skills
- Training
- Conflict De-escalation
- Sales Strategy
- Sales Promotions
- Inventory Control
- Product Merchandising
- Relationship Building
Honors Awards
Anderson Award Winner 2023
Hobbies and Interests
- Hiking
- Biking
- Exploring
References
Available Upon Request
Timeline
Senior Sales Specialist
REI
09.2021 - Current
Quality Assurance Specialist
InSync Consulting
09.2020 - 07.2021
Operations Manager
Brandfox
09.2019 - 09.2020
Landscape Production
Davis Landscape
03.2017 - 09.2019
Associates Degree in Criminal Justice -
Harrisburg Area Community College
Pennsylvania State University