Jade Blancarte
Pico Rivera,CA
Summary
Front desk receptionist with extensive experience in neurology, specializing in electronic health records and appointment scheduling. Demonstrated success in enhancing patient interactions and ensuring HIPAA compliance while providing exceptional customer service. Recognized for creating a welcoming environment and efficiently managing call inquiries, leading to improved office operations.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
PMH neurology
Downey, California
09.2025 - Current
- Welcomed patients and visitors with professionalism, enhancing their experience.
- Greeted customers warmly and made them feel welcome.
- Coordinated incoming calls, directing them to appropriate staff to facilitate communication.
- Managed incoming calls, redirected them to the right personnel, and recorded messages.
- Scheduled appointments using electronic health record systems efficiently.
- Assisted with scheduling appointments for clients and visitors.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Explained policies and procedures to visitors.
- Ensured proper delivery by signing for packages received., recorded deliveries, and distributed to personnel.
Receptionist
health carecareer college
Paramount, California
01.2020 - 02.2023
- Greeted and assisted students and visitors upon arrival at the college.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed incoming calls and directed inquiries to appropriate departments.
- Scheduled appointments for faculty, staff, and prospective students efficiently.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained organized reception area to ensure a welcoming environment.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Scheduled and confirmed appointments and meetings for management team.
- Processed student registration forms and maintained accurate records.
- Collaborated with administrative staff to coordinate events and workshops.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
Education
High School Diploma -
Ruben Salazar
Pico Rivera06-2020
Some College (No Degree) - Ultrasound Technician
Health Carecareer College
ParamountSkills
- Electronic health records
- Appointment scheduling
- Patient interaction
- HIPAA compliance
- Call management
- Customer service
- Team collaboration
- Office organization
- Appointment confirmation
- Telephone etiquette
Summary
Anemia (hemolytic & autoimmune), A disorder in which the red blood cells are destroyed faster than they are made., pale skin, jaundice, dark urine, fatigue, shortness of breath, swollen spleen, swollen liver, blood transfusions, immunosuppressive drugs, splenectomy, Treatments include medication, surgery or, in rare cases, a blood transfusion., In approximately half of all cases, autoimmune hemolytic anemia causes are unknown., Mostly occurs in females over the age of 40., cardiovascular disease, bleeding, kidney injury
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Receptionist
PMH neurology
09.2025 - Current
Receptionist
health carecareer college
01.2020 - 02.2023
High School Diploma -
Ruben Salazar
Some College (No Degree) - Ultrasound Technician
Health Carecareer College